Reception Staff

Drlogy; Ahmedabad District; On-site; INR 250,000 - 350,000; Full time

Job summary

Drlogy is seeking a Professional Reception Staff for our hospital in Ahmedabad District, Gujarat. The role involves managing front desk operations, patient registration, appointment scheduling, and providing excellent customer service.

Ideal candidates will possess strong communication skills and be efficient in handling patient inquiries and coordinating with hospital departments to ensure optimal patient support.

Qualifications

• Strong communication skills for effective patient interaction.
• Ability to coordinate patient activities with hospital departments.
• Experience in administrative support and front-office management.

Responsibilities

• Manage reception and front desk activities efficiently.
• Register patients and maintain appointment schedules.
• Handle patient inquiries and service-related communications.
• Coordinate with hospital departments for patient support.

Job description

Professional Reception Staff responsible for managing front desk operations, patient registration, appointment scheduling, and customer service activities within hospital environments. Skilled in communication, patient coordination, administrative support, and front-office management.

• Manage reception and front desk activities efficiently.
• Register patients and maintain appointment schedules.
• Handle patient inquiries and service-related communications.
• Coordinate with hospital departments for patient support.
• Maintain patient records and administrative documentation.
• Manage phone calls, emails, and visitor interactions.
• Ensure professional communication and customer service standards.
• Support billing and payment coordination activities.
• Resolve patient concerns and front-office issues promptly.
• Maintain confidentiality of patient information.
• Monitor patient flow and waiting area management.
• Prepare reception reports and operational summaries.
• Ensure proper filing and record maintenance procedures.
• Support admission and discharge coordination activities.
• Contribute to patient satisfaction and operational excellence.