Front Office Executive Receptionist

Drlogy; Chandigarh; On-site; INR 279,000 - 390,600; Full time

Job summary

Drlogy is looking for a Professional Front Office Executive in Chandigarh to manage reception operations, register patients, and schedule appointments. This role requires excellent customer service skills and effective communication with patients and hospital departments.

The ideal candidate should have experience in a front desk role, ensuring patient satisfaction and confidentiality while supporting administrative functions. Responsibilities also include handling inquiries and maintaining patient records.

Qualifications

• Experience in a front desk or reception role.
• Strong customer service orientation.
• Ability to handle inquiries effectively.

Responsibilities

• Manage reception and front desk operations.
• Register patients and schedule appointments.
• Support billing and administrative activities.

Skills

Customer service

Communication skills

Organizational skills

Education

Diploma in hospitality or relevant field

Job description

Professional Front Office Executive responsible for managing reception operations, patient registration, appointment scheduling, and customer service activities within hospital environments.

• Manage reception and front desk operations.
• Register patients and schedule appointments.
• Handle patient inquiries and communications.
• Coordinate with hospital departments effectively.
• Maintain patient records and documentation.
• Manage telephone and visitor interactions.
• Support billing and administrative activities.
• Handle patient concerns professionally.
• Maintain confidentiality of patient information.
• Monitor patient flow and waiting areas.
• Prepare front-office reports and summaries.
• Maintain filing and documentation systems.
• Contribute to patient satisfaction initiatives.