Front Office Executive

Nextenti Tech; Hyderabad; On-site; INR 300,000 - 400,000; Full time

Job summary

Nextenti Tech is seeking a Front Office Executive for their Hyderabad location. The ideal candidate should possess excellent communication skills and a customer-focused approach to manage reception area operations.

The role involves welcoming patients, handling calls, scheduling appointments, and supporting administrative tasks in a professional manner. Hospital experience is preferred. Organizational skills are key to ensuring a smooth and efficient front office environment.

Qualifications

• Excellent communication skills and a customer-focused approach are essential.
• Ability to handle administrative tasks efficiently, particularly in a hospital setting.
• Organizational skills to maintain reception area and patient records.

Responsibilities

• Welcome and assist patients, visitors, and guests in a professional manner.
• Handle incoming calls, emails, and direct inquiries to the appropriate departments.
• Schedule appointments and manage calendars effectively.
• Maintain patient records and perform data entry with accuracy.
• Ensure the reception area is clean, organized, and presentable.
• Support administrative activities, including documentation and filing.
• Coordinate meeting arrangements and assist with office logistics.
• Monitor office supplies and raise purchase requests when required.
• Follow hospital policies and maintain confidentiality of patient information.

Skills

Excellent communication skills

Customer-focused approach

Administrative task management

Organizational skills

Job description

We are looking for a friendly, professional, and well-organized Front Office Executive to manage the reception area and ensure smooth front office operations. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to handle administrative tasks efficiently. Candidates with hospital experience will be preferred.

Key Responsibilities

• Welcome and assist patients, visitors, and guests in a professional manner.
• Handle incoming calls, emails, and direct inquiries to the appropriate departments.
• Schedule appointments and manage calendars effectively.
• Maintain patient records and perform data entry with accuracy.
• Ensure the reception area is clean, organized, and presentable.
• Support administrative activities, including documentation and filing.
• Coordinate meeting arrangements and assist with office logistics.
• Monitor office supplies and raise purchase requests when required.
• Follow hospital policies and maintain confidentiality of patient information.