Front desk executive/ Reception

Skinfinity; Dadri, Gurugram District; On-site; INR 180,000 - 240,000; Full time

Job summary

Skinfinity is seeking a Front Desk Executive at its Dadri, Uttar Pradesh location to welcome patients and manage the front desk operations. The role includes handling calls, emails, and walk-ins while providing clear information on services and appointments.

You will maintain accurate patient records, coordinate with departments for seamless care, and establish efficient filing systems both physical and digital. Strong communication and organizational skills are essential.

Qualifications

• Any Graduate or Postgraduate degree from a recognized institution.
• Proven experience in a similar role, preferably in a medical services or hospital setting.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work effectively in a team environment and prioritize tasks.
• Strong organizational and time management skills with attention to detail.
• Familiarity with medical terminology and procedures is an asset.

Responsibilities

• Manage the front desk and reception area, ensuring a welcoming atmosphere for patients and visitors.
• Handle incoming calls, emails, and walk-ins professionally and courteously.
• Provide information about services, treatments, and appointments to patients.
• Maintain accurate records of patient interactions, appointments, and treatment plans.
• Coordinate with other departments to ensure seamless patient care and services.
• Develop and implement effective filing systems, both physical and digital, for easy access to information.

Skills

Communication

Interpersonal skills

Problem solving

Teamwork

Organizational skills

Time management

Education

Graduate or Postgraduate degree

Job description

Roles and Responsibility

• Manage the front desk and reception area, ensuring a welcoming atmosphere for patients and visitors.
• Handle incoming calls, emails, and walk-ins professionally and courteously.
• Provide information about services, treatments, and appointments to patients.
• Maintain accurate records of patient interactions, appointments, and treatment plans.
• Coordinate with other departments to ensure seamless patient care and services.
• Develop and implement effective filing systems, both physical and digital, for easy access to information.

Job Requirements

• Any Graduate or Postgraduate degree from a recognized institution.
• Proven experience in a similar role, preferably in a medical services or hospital setting.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work effectively in a team environment and prioritize tasks.
• Strong organizational and time management skills with attention to detail.
• Familiarity with medical terminology and procedures is an asset.