Promoter

MARKS & SPENCER (M&S); Kolkata District; On-site; INR 180,000 - 240,000; Full time

Job summary

Marks and Spencer is seeking a Customer Service Associate in India to assist customers, maintain store standards, and learn basic store operations.

Greet customers, understand needs, support merchandising, handle products, follow procedures, and assist with cashiering while on-the-job training.

This role offers training and growth opportunities within the company.

Qualifications

• Greet customers with a friendly attitude.
• Listen to customers and understand their preferences.
• Assist with cashiering and basic store procedures.

Responsibilities

• Greet & Assist Customers: Welcome customers with a friendly attitude and help them find what they need.
• Understand Customer Needs: Listen to customers, understand their preferences, and recommend suitable products.
• Support Visual Merchandising: Help maintain the store's appearance by following guidelines for product displays.
• Proper Product Handling: Ensure products are handled carefully and organized correctly on the shelves.
• Learn Store Procedures: Follow company guidelines for tasks like stocking, housekeeping, and cashiering.
• Assist with Cashiering: When needed, help with basic cashier duties to provide smooth service.
• On-the-Job Training: Take part in training sessions to improve your skills and grow within the role.

Job description

Job Summary

As a Customer Service Associate at Marks and Spencer, your main role is to assist customers, maintain store standards, and learn the basics of store operations. Your key responsibilities include:

Responsibilities

• Greet & Assist Customers: Welcome customers with a friendly attitude and help them find what they need.
• Understand Customer Needs: Listen to customers, understand their preferences, and recommend suitable products.
• Support Visual Merchandising: Help maintain the store's appearance by following guidelines for product displays.
• Proper Product Handling: Ensure products are handled carefully and organized correctly on the shelves.
• Learn Store Procedures: Follow company guidelines for tasks like stocking, housekeeping, and cashiering.
• Assist with Cashiering: When needed, help with basic cashier duties to provide smooth service.
• On-the-Job Training: Take part in training sessions to improve your skills and grow within the role.