Retail Sales Associate

MARKS & SPENCER (M&S); Bengaluru; On-site; INR 200,000 - 280,000; Full time

Job summary

MARKS & SPENCER (M&S) Bengaluru is seeking an enthusiastic retail associate to support customers, help them find products, and contribute to a welcoming shopping experience. You will maintain store standards, assist with cashiering when needed, learn store procedures, and participate in on‑the‑job training to grow within the role and advance with the company.

This entry level position offers exposure to visual merchandising guidelines and daily operations, with a focus on customer satisfaction

Responsibilities

• Greet and assist customers with a friendly attitude and help them find what they need.
• Understand customer needs and recommend suitable products.
• Support store standards by maintaining displays and proper product handling.
• Learn store procedures and assist with cashiering as needed.

Job description

Key Deliverables (Essential functions & Responsibilities of the Job)

1. Customer Service:

• Greet & Assist Customers:Welcome customers with a friendly attitude and help them find what they need.
• Understand Customer Needs:Listen to customers, understand their preferences, and recommend suitable products.

2. Store Standards:

• Support Visual Merchandising:Help maintain the store’s appearance by following guidelines for product displays.
• Proper Product Handling:Ensure products are handled carefully and organized correctly on the shelves.

3. Basic Operations:

• Learn Store Procedures:Follow company guidelines for tasks like stocking, housekeeping, and cashiering.
• Assist with Cashiering:When needed, help with basic cashier duties to provide smooth service.

4. Growth & Learning:

• On-the-Job Training:Take part in training sessions to improve your skills and grow within the role.