Customer Service Assistant

Marks & Spencer; Lucknow; Presencial; INR 180.000 - 240.000; Jornada completa

Descripción de la vacante

Marks & Spencer in Lucknow is hiring a Customer Service Assistant for a full-time role with 0–2 years of experience. You will greet customers, help them find products, and maintain store standards while learning everyday store operations.

You will support basic cashier duties when needed, assist with merchandising, and participate in on-the-job training to grow within the Store Operations team. This entry-level opportunity offers exposure to customer-focused retail and a path toward advancement.

Formación

• Minimum 12th pass.
• Graduate degree may be preferred.

Responsabilidades

• Greet and assist customers with a friendly attitude.
• Understand customer needs and recommend suitable products.
• Help maintain store standards and product displays.
• Assist with cashiering and learn store procedures.

Conocimientos

Customer Service

Educación

12th Pass

Any Graduate

Descripción del empleo

0 - 2 Years

Full Time

Job Description

JOBPROFILE

Jobtitle

CustomerService Assistant

Reward level:

Associates2

Reportingto:

CommercialManager/ Store Manager

Qualification:

Preferred

Minimum12 th Pass

AnyGraduate

KeyDeliverables (Essentialfunctions & Responsibilities of the Job) :

Asa Customer Service Associate at Marks & Spencer, your main role isto assist customers, maintain store standards, and learn the basics of store operations. Your key responsibilities include:

1.Customer Service:

Greet& Assist Customers: Welcome customers with a friendly attitude and help them find whatthey need.

UnderstandCustomer Needs: Listen to customers, understand their preferences, and recommendsuitable products.

2.Store Standards:

SupportVisual Merchandising: Help maintain the store’s appearance by following guidelines forproduct displays.

ProperProduct Handling: Ensure products are handled carefully and organized correctly on theshelves.

3.Basic Operations:

LearnStore Procedures: Follow company guidelines for tasks like stocking, housekeeping, andcashiering.

Assistwith Cashiering: When needed, help with basic cashier duties to provide smoothservice.

On-the-JobTraining: Take part in training sessions to improve your skills and growwithin the role.

Job Snapshot

Updated Date

14-10-2026

Job ID

Job_784

Department

Store Operations

Location