Promoter

Retailio; Delhi; On-site; INR 156,000 - 234,000; Part time

Job summary

Marks and Spencer is hiring a Customer Service Associate in Delhi. You will greet and assist customers, understand their needs, and help them find suitable products while upholding store standards and procedures.

You will also support cashier duties, assist with merchandising, and participate in on-the-job training to grow within the role. This is a temporary position designed for early-career professionals seeking hands-on experience.

Qualifications

• 0-1 year of customer service experience
• Good communication and interpersonal skills
• Willingness to learn store procedures and cash handling

Responsibilities

• Greet and assist customers
• Understand customer needs and suggest products
• Support visual merchandising and store presentation
• Assist with cashier duties as needed
• Participate in on-the-job training to grow in the role

Skills

Customer service

Communication

Cashier assistance

Visual merchandising

Job description

0 - 1 Years

Temporary

Job Description

KeyDeliverables (Essential functions &Responsibilities of the Job):

As a Customer Service Associate at Marks and Spencer,your main role is to assist customers, maintain store standards, and learn thebasics of store operations. Your key responsibilities include:

1. Customer Service:

• Greet & Assist Customers: Welcomecustomers with a friendly attitude and help them find what they need.
• Understand Customer Needs: Listento customers, understand their preferences, and recommend suitable products.

2. Store Standards:

• Support Visual Merchandising: Helpmaintain the store’s appearance by following guidelines for product displays.
• Proper Product Handling: Ensureproducts are handled carefully and organized correctly on the shelves.

3. Basic Operations:

• Learn Store Procedures: Followcompany guidelines for tasks like stocking, housekeeping, and cashiering.
• Assist with Cashiering: Whenneeded, help with basic cashier duties to provide smooth service.
• On-the-Job Training: Takepart in training sessions to improve your skills and grow within the role.

Job Snapshot

• Updated Date 09-09-2026
• Job ID Job_701
• Entity SIS - Store Operations