Customer Service Assistant

Retailio; Gurugram District; On-site; INR 167,000 - 279,000; Full time

Job summary

Reach Airia in Gurgaon is seeking a Customer Service Assistant for a full-time role. You will greet customers, assist them in finding products, and ensure a positive shopping experience.

The role requires 1-2 years of experience, minimum 12th Pass, or any graduate. You will help maintain store standards, support cashier duties, and learn basic store operations.

Qualifications

• Minimum 12th Pass; graduates may be considered.
• Excellent communication and customer service skills.
• Ability to handle cashier tasks and basic store operations.

Responsibilities

• Greet and assist customers to find products.
• Maintain store standards and product displays.
• Learn store procedures, stocking, housekeeping and cashier duties.

Skills

Customer service

Communication skills

Cashiering

Teamwork

Education

12th Pass

Any Graduate

Tools

Cashier POS

Job description

Reach Airia, Gurgaon1110, Gurgaon, Haryana, India

1 - 2 Years

Full Time

Job Description

JOBPROFILE

Jobtitle

CustomerService Assistant

Reward level:

Associates2

Reportingto:

CommercialManager/ Store Manager

Qualification:

Preferred

Minimum12 th Pass

AnyGraduate

KeyDeliverables (Essentialfunctions & Responsibilities of the Job) :

Asa Customer Service Associate at Marks and Spencer, your main role isto assist customers, maintain store standards, and learn the basicsof store operations. Your key responsibilities include:

1.Customer Service:

Greet& Assist Customers: Welcome customers with a friendly attitude and help them find whatthey need.

UnderstandCustomer Needs: Listen to customers, understand their preferences, and recommendsuitable products.

2.Store Standards:

SupportVisual Merchandising: Help maintain the store’s appearance by following guidelines forproduct displays.

ProperProduct Handling: Ensure products are handled carefully and organized correctly on theshelves.

3.Basic Operations:

LearnStore Procedures: Follow company guidelines for tasks like stocking, housekeeping, andcashiering.

Assistwith Cashiering: When needed, help with basic cashier duties to provide smoothservice.

On-the-JobTraining: Take part in training sessions to improve your skills and growwithin the role.

Department

Store Operations

Location

Location Reach Airia, Gurgaon1110, Gurgaon, Haryana, India