Operations Executive

Keertana Finserv; Near Govt. Junior College, Pileru; Presencial; INR 300 000 - 600 000; Tempo integral

Resumo da oferta

Keertana Finserv is seeking a role focused on customer service, gold loan operations, repayments, renewals, and related accounts management. The position emphasizes accurate documentation, client communication, and diligent follow-up on due payments and account statuses.

The candidate will assist in processing gold loans, maintain records, and support auction-related and pending accounts with professional service standards.

Responsabilidades

• Customer Service: Welcome customers, understand requirements, explain loan products/processes, and handle customer queries professionally.
• Gold Loan Operations: Support gold-loan processing, documentation, system entries, and gold valuation, pledge, disbursement, and transaction records.
• Repayments & Renewals: Follow up on EMI/payment dues, assist with payment queries, renewals, documentation, and gold release formalities.
• Auction & Pending Accounts: Support follow-ups for overdue and auction-related accounts and maintain required records and customer communication.

Descrição da oferta de emprego

Key Responsibilities

• Customer Service: Welcome customers, understand requirements, explain loan products/processes, and handle customer queries professionally.
• Gold Loan Operations: Support gold-loan processing, documentation, system entries, and gold valuation, pledge, disbursement, and transaction records.
• Repayments & Renewals: Follow up on EMI/payment dues, assist with payment queries, renewals, documentation, and gold release formalities.
• Auction & Pending Accounts: Support follow-ups for overdue and auction-related accounts and maintain required records and customer communication.