Operations Executive

Keertana Finserv; Kurnool District; Presencial; INR 180 000 - 320 000; Tempo integral

Resumo da oferta

Keertana Finserv in India offers specialized gold loan services and customer support. The role focuses on greeting customers, explaining loan processes, and addressing queries to ensure smooth transactions.

Responsibilities include handling gold loan operations, documentation, valuations, disbursement, and maintaining accurate records; plus managing repayments, renewals, and auction/pending account follow-ups with clear communication.

Responsabilidades

• Customer Service: Welcome customers, understand requirements, explain loan products/processes, and handle customer queries professionally.
• Gold Loan Operations: Support gold-loan processing, documentation, system entries, and gold valuation, pledge, disbursement, and transaction records.
• Repayments & Renewals: Follow up on EMI/payment dues, assist with payment queries, renewals, documentation, and gold release formalities.
• Auction & Pending Accounts: Support follow-ups for overdue and auction-related accounts and maintain required records and customer communication.

Descrição da oferta de emprego

Key Responsibilities

• Customer Service: Welcome customers, understand requirements, explain loan products/processes, and handle customer queries professionally.


• Gold Loan Operations: Support gold-loan processing, documentation, system entries, and gold valuation, pledge, disbursement, and transaction records.


• Repayments & Renewals: Follow up on EMI/payment dues, assist with payment queries, renewals, documentation, and gold release formalities.


• Auction & Pending Accounts: Support follow-ups for overdue and auction-related accounts and maintain required records and customer communication.