Operations Executive

Keertana Finserv; Guntakal, Pamidi, Gooty; Presencial; INR 180 000 - 240 000; Tempo integral

Resumo da oferta

Keertana Finserv in India seeks a customer-focused professional to assist customers with loan products, explain processes, and deliver courteous service on-site. You will support gold loan operations, including documentation, system entries, and valuations, as well as pledge, disbursement, and transaction records.

You will also handle repayments, renewals, and related procedures, and assist with auctions or pending accounts, maintaining required records and clear customer communication.

Responsabilidades

• Customer Service: Welcome customers, understand requirements, explain loan products/processes, and handle customer queries professionally.
• Gold Loan Operations: Support gold-loan processing, documentation, system entries, and gold valuation, pledge, disbursement, and transaction records.
• Repayments & Renewals: Follow up on EMI/payment dues, assist with payment queries, renewals, documentation, and gold release formalities.
• Auction & Pending Accounts: Support follow-ups for overdue and auction-related accounts and maintain required records and customer communication.

Descrição da oferta de emprego

Key Responsibilities

• Customer Service: Welcome customers, understand requirements, explain loan products/processes, and handle customer queries professionally.


• Gold Loan Operations: Support gold-loan processing, documentation, system entries, and gold valuation, pledge, disbursement, and transaction records.


• Repayments & Renewals: Follow up on EMI/payment dues, assist with payment queries, renewals, documentation, and gold release formalities.


• Auction & Pending Accounts: Support follow-ups for overdue and auction-related accounts and maintain required records and customer communication.