Offline Sales & Lead Management Executive

Chate Coaching Classes; Pune District, Pimpri-Chinchwad; Hybrid; INR 500,000 - 700,000; Full time

Job summary

Chate Coaching Classes in Pune/PCMC seeks a proactive Sales Operations professional to manage offline and organic sales across its centres. You will track enquiries, follow up on leads, and drive admissions while coordinating with branch teams and maintaining centralized CRM records.

The role requires comfort with CRM software, Excel/Sheets, and digital reporting, plus strong communication and travel across Pune and PCMC. Prior sales operations experience is preferred.

Qualifications

• 2–5 years of sales operations or business development experience.
• Strong CRM and sales automation familiarity.
• Proficiency in Excel/Google Sheets and reporting.
• Excellent communication and coordination skills.

Responsibilities

• Manage and track enquiries, lead follow-ups, and admissions across multiple branches.
• Coordinate with branch teams for timely lead updates and conversions.
• Drive offline and organic lead generation to increase admissions.
• Visit educational centres in Pune and PCMC to monitor activities.
• Maintain CRM records, sales dashboards, and performance reports.
• Identify operational gaps and improve lead management and follow-up.
• Coordinate with management to implement sales strategies and ensure accountability.

Skills

Sales operations

Coordination

Communication

Tools

CRM software

Excel

Google Sheets

Digital reporting

Job description

Job Type: Full-Time | Office + Field Visits

Experience: 2–5 Years Preferred

About the Role

We are looking for a proactive, tech-savvy, and result-oriented professional to manage, coordinate, and drive offline and organic sales operations across our educational centres in Pune and PCMC.

Key Responsibilities

• Manage and track enquiries, lead follow-ups, and admissions across multiple branches.
• Coordinate with branch teams to ensure timely lead updates and conversions.
• Drive offline and organic lead generation initiatives to increase admissions.
• Visit educational centres across Pune and PCMC to monitor sales activities and identify opportunities.
• Maintain centralised CRM records, sales dashboards, and performance reports.
• Identify operational gaps and improve lead management and follow-up processes.
• Coordinate with management to implement sales strategies and ensure accountability.

Requirements

• Basic understanding of sales, lead management, and conversion processes.
• Good technological understanding and ability to work with CRM software, digital tools, and sales automation systems.
• Proficiency in Excel, Google Sheets, and digital reporting.
• Ability to understand and adopt new software and technology quickly.
• Strong communication, coordination, and problem-solving skills.
• Comfortable travelling across Pune and PCMC.
• Prior experience in sales operations, admissions, or business development preferred.

What We Value

Ownership, accountability, technological adaptability, and strong execution.

We need someone who can independently organise regional sales operations, coordinate across branches, leverage technology, and actively contribute to admissions growth.