Mega Hiring | International Chat | On Spot Offers - Mohali, Sec-75!

TP; Mohali; Presencial; INR 323 000 - 437 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Cab facility for female employees (1‑5

Resumo da oferta

Teleperformance (TP) is hiring International Chat Support Executives to handle customer queries via chat and convert inquiries into sales. Graduates only; freshers and experienced candidates may apply. Excellent written English and willingness to work in rotational 10-hour shifts are required.

5 days a week with rotational weekly offs and a cab facility for female employees during night shifts. Salary offered is 3.8 LPA. Pursuing regular courses makes you ineligible.

Qualificações

• Graduate is mandatory for this role.
• Excellent written English communication.
• Willing to work in rotational shifts.
• Freshers and experienced candidates can apply.
• Note: candidates pursuing regular courses are not eligible.

Responsabilidades

• Handle customer queries via chat and provide product/service information.
• Understand customer needs and suggest suitable products or services.
• Drive sales by converting inquiries into transactions via chat.
• Resolve issues with a focus on high customer satisfaction.
• Adhere to company policies and quality standards.

Conhecimentos

Written English communication

Chat support

Formação académica

Graduate degree

Descrição da oferta de emprego

Teleperformance (TP) is a French multinational leader in digitally integrated business services, specializing in customer experience management and business process outsourcing across more than 100 countries.

(Urgent) Hiring International Chat Support Executives to handle customer queries through chat and convert inquiries into sale.

Role & responsibilities:

• Handle customer queries via chat.
• Assist customers with product and service information.
• Understand customer requirements and recommend suitable products or services.
• Drive sales by converting customer inquiries into successful transactions via chat.
• Resolve customer queries while ensuring a high level of customer satisfaction.
• Adhere to company policies, quality standards and compliance guidelines.

Preferred candidate profile:

• Graduate is mandatory for this role.
• Freshers & Experienced can apply.
• Excellent written English Communication.
• Willing to work in rotational shifts.
• Note: Candidates pursuing regular course are not eligible.

Working Schedule:

• Days: 5 days per week.
• Shifts: Rotational shifts of 10 hours.
• Weekly Off:2 rotational weekly off.
• Leave Policy: No planned leaves allowed for the first 3 months.
• Cab Facility: Available only for female employees (1-way- Chargeable) during night shifts (between 9 PM to 6 AM).
• Salary: 3.8 LPA