Hiring: International Chat Process | Jaipur!

TP; Jaipur; Sur place; INR 240 000 - 360 000; Plein temps

Avantages offerts par ce poste

Cab facility for female night shifts

Résumé du poste

Teleperformance India in Jaipur invites applications for a customer support role. You will handle customer queries via chat, provide service information, understand needs and suggest suitable products, ensuring high satisfaction.

Freshers and experienced candidates may apply. Undergraduate or graduate, with excellent written English. Rotational 10-hour shifts, 5 days a week; regular course pursuit not eligible.

Qualifications

• Excellent written English communication.
• Freshers and experienced can apply.
• Undergraduate or graduate with relevant coursework.
• Pursuing regular courses is not eligible.

Responsabilités

• Handle customer queries via chat.
• Assist customers with service information.
• Understand customer requirements and recommend suitable products or services.
• Resolve customer queries while ensuring high customer satisfaction.
• Adhere to company policies, quality standards and compliance guidelines.

Connaissances

English communication

Formation

Undergraduate or Graduate

Description du poste

Teleperformance (TP) is a French multinational leader in digitally integrated business services, specializing in customer experience management and business process outsourcing across more than 100 countries.

Role & responsibilities:

• Handle customer queries via chat.
• Assist customers with service information.
• Understand customer requirements and recommend suitable products or services.
• Resolve customer queries while ensuring a high level of customer satisfaction.
• Adhere to company policies, quality standards and compliance guidelines.

Preferred candidate profile:

• Undergraduate (with 6 months of experience) or Graduate.
• Freshers & Experienced can apply.
• Excellent written English Communication.
• Willing to work in rotational shifts.
• Note: Candidates pursuing regular course are not eligible.

Working Schedule:

• Days: 5 days per week.
• Shifts: Rotational shifts of 10 hours.
• Weekly Off:2 rotational weekly off.
• Leave Policy: No planned leaves allowed for the first 3 months.
• Cab Facility: Available only for female employees during night shifts (between 9 PM to 6 AM).