Mega Hiring I International Chat Process - Jaipur (On-Spot Offer)

TP; Jaipur; On-site; INR 167,000 - 246,000; Full time

Benefits offered by this job

Night shift cab (female staff)

Job summary

Teleperformance (TP) in Jaipur invites applications for a chat-based customer support role. You will handle customer queries via chat, provide product information, and guide customers to suitable solutions, ensuring a high level of satisfaction.

The ideal candidate is an undergraduate or graduate, with 6 months' experience or freshers and experienced alike. Strong written English is essential, and you must be willing to work in rotational 10-hour shifts with 5 days a week; regular courses are

Qualifications

• Undergraduate (with 6 months of experience) or Graduate.
• Freshers & Experienced can apply.
• Excellent written English communication.
• Willing to work in rotational shifts.
• Note: Candidates pursuing regular course are not eligible.

Responsibilities

• Handle customer queries via chat.
• Assist customers with service information.
• Understand customer requirements and recommend suitable products or services.
• Resolve customer queries while ensuring a high level of customer satisfaction.
• Adhere to company policies, quality standards and compliance guidelines.

Skills

English communication

Education

Undergraduate/Graduate

Job description

Teleperformance (TP) is a French multinational leader in digitally integrated business services, specializing in customer experience management and business process outsourcing across more than 100 countries.

Role & responsibilities:

• Handle customer queries via chat.
• Assist customers with service information.
• Understand customer requirements and recommend suitable products or services.
• Resolve customer queries while ensuring a high level of customer satisfaction.
• Adhere to company policies, quality standards and compliance guidelines.

Preferred candidate profile:

• Undergraduate (with 6 months of experience) or Graduate.
• Freshers & Experienced can apply.
• Excellent written English Communication.
• Willing to work in rotational shifts.
• Note: Candidates pursuing regular course are not eligible.

Working Schedule:

• Days: 5 days per week.
• Shifts: Rotational shifts of 10 hours.
• Weekly Off:2 rotational weekly off.
• Leave Policy: No planned leaves allowed for the first 3 months.
• Cab Facility: Available only for female employees during night shifts (between 9 PM to 6 AM).

Interested candidates, kindly share your updated resume to HR

Diksha Gupta - 9599231748 ( WhatsApp your CV) & do mention Jaipur.