Loyalty Manager

The House of Abhinandan Lodha; Faridabad District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

The House of Abhinandan Lodha seeks an experienced TL- Loyalty sales to lead and grow a focused loyalty sales team in the region. The role requires overseeing performance, coaching, and driving KPI achievement to meet targets.

You will coach, mentor, and motivate sales executives and relationship managers, monitor pipeline health, and ensure adherence to sales processes. Strong communication and leadership are essential for success.

Qualifications

• 36 years of experience in sales with 1–2 years in a team supervisory role.
• Experience managing a team of Sales Executives/Relationship Managers.
• Ability to coach, mentor, and motivate the team to achieve sales targets.
• Strong knowledge of sales processes, pipeline management, and performance tracking.
• Experience conducting daily reviews, team huddles, and sales training.
• Ability to monitor KPIs such as conversions, revenue, productivity, and customer satisfaction.
• Excellent communication, leadership, and conflict-resolution skills.
• Hands-on experience with CRM systems and MIS reporting.
• Strong decision-making and problem-solving skills.

Skills

Sales leadership

Team supervision

Coaching & mentoring

Sales processes

Pipeline management

KPIs monitoring

CRM systems

MIS reporting

Communication skills

Decision making

Tools

CRM systems

Job description

Role & responsibilities: TL- Loyalty sales

• 36 years of experience in sales, with at least 1-2 years in a team handling or supervisory role.
• Experience managing a team of Sales Executives/Relationship Managers.
• Ability to coach, mentor, and motivate the team to achieve sales targets.
• Strong knowledge of sales processes, pipeline management, and performance tracking.
• Experience conducting daily reviews, team huddles, and sales training.
• Ability to monitor KPIs such as conversions, revenue, productivity, and customer satisfaction.
• Excellent communication, leadership, and conflict-resolution skills.
• Hands-on experience with CRM systems and MIS reporting.
• Strong decision-making and problem-solving skills.