Loyalty Manager

The House of Abhinandan Lodha; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

The House of Abhinandan Lodha seeks a seasoned TL- Loyalty sales to lead and develop a sales team in Bengaluru. You will coach and mentor Sales Executives/Relationship Managers, drive adherence to sales processes, monitor KPIs, and ensure achievement of targets through daily reviews and training.

Key strengths include leadership, communication, problem-solving, and hands-on CRM/MIS reporting experience to manage pipeline, conversions and revenue growth effectively.

Qualifications

• 36 years of experience in sales with at least 1-2 years in a supervisory role.
• Experience managing a team of Sales Executives/Relationship Managers.
• Ability to coach, mentor, and motivate the team to achieve sales targets.
• Strong knowledge of sales processes, pipeline management, and performance tracking.
• Experience conducting daily reviews, team huddles, and sales training.
• Ability to monitor KPIs such as conversions, revenue, productivity, and customer satisfaction.
• Excellent communication, leadership, and conflict-resolution skills.
• Hands-on experience with CRM systems and MIS reporting.
• Strong decision-making and problem-solving skills.

Skills

Team leadership

Coaching

Mentoring

Sales process knowledge

KPI tracking

Communication

Conflict resolution

Decision making

Problem solving

Sales training

Tools

CRM systems

MIS reporting

Job description

Role & responsibilities: TL- Loyalty sales

• 36 years of experience in sales, with at least 1-2 years in a team handling or supervisory role.
• Experience managing a team of Sales Executives/Relationship Managers.
• Ability to coach, mentor, and motivate the team to achieve sales targets.
• Strong knowledge of sales processes, pipeline management, and performance tracking.
• Experience conducting daily reviews, team huddles, and sales training.
• Ability to monitor KPIs such as conversions, revenue, productivity, and customer satisfaction.
• Excellent communication, leadership, and conflict-resolution skills.
• Hands-on experience with CRM systems and MIS reporting.
• Strong decision-making and problem-solving skills.