Lead Analyst - HR Operations (French)

FMC; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

FMC in India is seeking a Lead Analyst HR Operations to support global learning operations, LMS activities, vendor management and content enhancement, with proficiency in French.

The role may also involve English-language activities and cross-cultural collaboration with global teams, ensuring quality and timely delivery in learning services.

Qualifications

• 57 years of relevant experience.

Responsibilities

• Provide operational LMS support including course administration and troubleshooting user queries.
• Support Portuguese language content accuracy and localization.
• Coordinate with vendors and stakeholders to manage content and timely deliverables.
• Review and enhance learning materials to maintain quality and relevance.
• Translate, localize and validate learning content in Portuguese.
• Collaborate with global teams to resolve LMS issues and improve processes.
• Support English-language content and other LKM activities as needed.
• Maintain documentation, trackers and reports per established processes and quality standards.

Skills

French proficiency

Communication

Stakeholder management

Cross-cultural experience

LMS knowledge

Content management

English proficiency

Education

Bachelor's or Master's degree in HR or related field

Tools

SAP SuccessFactors

Job description

The Lead Analyst HR Operations will be part of the GBS Learning & Knowledge Management (L&KM) team, supporting global learning operations, Learning Management System (LMS) activities, vendor management, and learning content enhancement. The role requires proficiency in French to support language-specific learning requirements, ensure smooth delivery of learning services, and collaborate with global stakeholders. The candidate may also support English-language activities and other operational requirements as needed.

Job Description

Key Responsibilities

• Provide operational support for the Learning Management System (LMS), including course administration, content uploads, learning assignments, and troubleshooting user queries.
• Support learning and knowledge management activities in Portuguese, ensuring accuracy and consistency of language-specific content.
• Coordinate with external vendors and internal stakeholders to manage learning content, track deliverables, and ensure timely completion of activities.
• Review, update, and enhance learning materials to maintain content quality, relevance, and consistency.
• Support the translation, localisation, and validation of learning content in Portuguese, wherever required.
• Collaborate with global teams to resolve LMS-related issues and improve learning processes and user experience.
• Provide support for English-language learning content and other L&KM activities as and when required.
• Maintain operational documentation, trackers, and reports while adhering to established processes and quality standards.

You are meant for this job if:

Experience Required

• 57 years of relevant experience.

Must-Have Skills & Qualifications

• Excellent verbal and written communication skills.
• Bachelors or Masters degree, preferably in Human Resources or a related field.
• Strong stakeholder management skills, preferably with experience working with global stakeholders.
• Experience working in a multicultural, cross-cultural environment.

Good-to-Have Skills

• Working knowledge of Learning Management Systems (LMS), preferably SAP SuccessFactors.
• Familiarity with learning operations, content management, and LMS support activities.

Skills

• Communication Skills and Abilities
• Report Generation
• Documentation