L2 suppor engineer/lead

Tekskills Inc.; Delhi; Sur place; INR 1 600 000 - 2 600 000; Plein temps

Résumé du poste

Tekskills Inc. in Chennai seeks an experienced Application Support Lead to manage 24/7 operations for cloud-enabled applications. The role focuses on incident and problem management and requires strong leadership to build a capable support team.

The ideal candidate will be proficient with Azure services (ADF, ADLS, Monitoring, Insights, Functions) and comfortable coordinating API-related troubleshooting and weekend releases.

Qualifications

• Solid experience in providing application support including incident and problem management.
• Experience leading a team and building a capable support team for cloud-enabled applications.
• Flexible for 24/7 support and weekend releases as required.

Responsabilités

• Provide incident and crisis management for cloud-enabled applications.
• Lead and mentor a support team to ensure rapid issue resolution.
• Coordinate releases and weekend work as required by maintenance schedules.
• Communicate complex technical issues clearly to senior stakeholders.

Connaissances

Azure Databricks

Azure Data Factory

PySpark

Python

Shift work

Application support

Azure Monitor

Application Insights

Azure Functions

Outils

Azure Monitor

Application Insights

Azure Functions

APIs

ADLS

Description du poste

JOB DISCRIPTION

Experience:6+ Years

Location: chennai

mandatory skills: Azure databricks + azure data-factory pyspark + python + ready to work in shift + have application support exp

Experience and Skills:

• Candidate should have solid experience in providing application support and well versed with Incident/problem management. Should be experienced in leading a team and help in building a team equipped with the skills/knowledge to support Cloud enabled applications.
• Good understanding around Azure services like ADF, ADLS, SQL, Azure Monitor, Application Insights, Azure functions. Should be comfortable around APIs and their implementation. Should be comfortable in troubleshooting/coordinating for any service issues on Azure. Certification encompassing this is good to have.
• Application support will be 24/7 and releases scheduled for weekends so the candidate should be flexible regarding timings and weekend support as required at times.
• Good communication skills and can explain complex technical issues to senior business stakeholders. Proven incident & crisis manager who works well under pressure