Opening For L2 Application Support

Tekskills Inc.; Dadri; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Tekskills Inc. in India seeks an experienced Application Support Lead with strong Azure cloud skills to manage and grow the support team for cloud-enabled applications.

You will handle 24/7 incident management, coordinate resolutions, and communicate with senior stakeholders, while guiding weekend releases and ensuring service reliability.

Qualifications

• Experience providing application support with incident/problem management.
• Experience leading and building a capable support team.
• Willingness for 24/7 production support and weekend releases.

Responsibilities

• Lead the application support team for cloud-based apps.
• Coordinate incident management and crisis responses under pressure.
• Communicate complex issues clearly to senior business stakeholders.

Skills

Incident management

Team leadership

Azure expertise

Troubleshooting

API integration

Tools

Azure Services

Azure Monitor

Application Insights

ADF

ADLS

Azure Functions

SQL

Job description

• Candidate should have solid experience in providing application support and well versed with Incident/problem management. Should be experienced in leading a team and help in building a team equipped with the skills/knowledge to support Cloud enabled applications.


• Good understanding around Azure services like ADF, ADLS, SQL, Azure Monitor, Application Insights, Azure functions. Should be comfortable around APIs and their implementation. Should be comfortable in troubleshooting/coordinating for any service issues on Azure. Certification encompassing this is good to have.


• Application support will be 24/7 and releases scheduled for weekends so the candidate should be flexible regarding timings and weekend support as required at times.


• Good communication skills and can explain complex technical issues to senior business stakeholders. Proven incident & crisis manager who works well under pressure.