Key Accounts Manager

Fibe; Pune District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Fibe is seeking an experienced professional to manage day-to-day relationships with Insurance partners and brokers in Pune. The role focuses on understanding partner requirements, driving onboarding, and delivering new product launches while collaborating with product, tech, risk, operations and finance teams.

You will analyze data to identify growth opportunities, track performance, and lead partner reviews.

Qualifications

• Experience in account management or product/business roles.
• Strong stakeholder management and cross-functional execution skills.
• Analytical mindset with ability to work with business data and identify growth opportunities.
• Strong communication, problem-solving and negotiation skills.
• High ownership, execution orientation and commercial mindset.

Responsibilities

• Manage day-to-day relationships with Insurance partners, brokers and key stakeholders.
• Understand partner business requirements and identify opportunities for business growth and process improvement.
• Drive partner onboarding, new product/channel launches and implementation initiatives.
• Work closely with Product, Technology, Risk, Operations and Finance teams to deliver partner requirements.
• Track partner performance, identify gaps and drive corrective actions.
• Lead regular partner reviews and communicate business performance, key issues and growth opportunities.
• Identify opportunities to improve customer journey, conversion, TAT and partner penetration.
• Translate business requirements into actionable product/process improvements and ensure timely execution.
• Support new business initiatives, integrations and strategic projects across the Insurance ecosystem.

Skills

Stakeholder management

Analytical mindset

Communication

Negotiation

Cross-functional execution

Job description

Key Responsibilities

• Manage day-to-day relationships with Insurance partners, brokers and key stakeholders.
• Understand partner business requirements and identify opportunities for business growth and process improvement.
• Drive partner onboarding, new product/channel launches and implementation initiatives.
• Work closely with Product, Technology, Risk, Operations and Finance teams to deliver partner requirements.
• Track partner performance, identify gaps and drive corrective actions.
• Lead regular partner reviews and communicate business performance, key issues and growth opportunities.
• Identify opportunities to improve customer journey, conversion, TAT and partner penetration.
• Translate business requirements into actionable product/process improvements and ensure timely execution.
• Support new business initiatives, integrations and strategic projects across the Insurance ecosystem.

What Were Looking For

• Experience in account management or product/business roles.
• Strong understanding of processes, digital journeys or partner ecosystems.
• Strong stakeholder management and cross-functional execution skills.
• Analytical mindset with ability to work with business data and identify growth opportunities.
• Strong communication, problem-solving and negotiation skills.
• High ownership, execution orientation and commercial mindset.