Key Account Manager

Care Insurance; Pune District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Care Health Insurance in Pune is seeking a motivated Key Account Manager to oversee and grow portfolios of strategic corporate and institutional clients. You will identify cross-selling opportunities and collaborate with internal teams to tailor health insurance and wellness solutions, driving renewals and long-term client retention.

As part of the on-site Pune team, you will report on performance, conduct market analyses, and lead client meetings to deliver value, with a focus on exceptional

Qualifications

• Strong Account Management and Key Accounts skills with corporate/client experience.
• Robust Analytical Skills and Business Planning to develop strategies, review performance.
• Proven Customer Service orientation for managing client expectations.
• Excellent communication, negotiation, and relationship-building skills.
• Bachelor’s degree in Business, Management, Finance, or related field; MBA is an advantage.
• Experience in insurance, financial services, or healthcare preferred.
• On-site work in Pune Division with multiple stakeholders and deadlines.
• Proficiency with MS Office and CRM tools; familiarity with reporting software.

Responsibilities

• Manage and grow relationships with strategic corporate and institutional clients.
• Identify cross-selling and up-selling opportunities.
• Design and deliver tailored health insurance and wellness solutions.
• Prepare and execute business plans for assigned accounts.
• Monitor performance against targets and ensure client satisfaction.

Skills

Account management

Key accounts

Analytical skills

Business planning

Customer service

Communication

Negotiation

Relationship building

MS Office

CRM tools

Education

Bachelor’s degree

MBA

Job description

Company Description

Care Health Insurance is a specialized health insurer offering a broad portfolio of products, including retail health insurance, top-up coverage, personal accident, maternity, international travel, and critical illness plans, as well as group health and personal accident insurance for corporates. The company also serves rural markets with micro insurance products and provides a comprehensive set of wellness services. Guided by a core philosophy of consumer-centricity, Care Health Insurance invests significantly in technology to enhance customer service, product innovation, and value-for-money solutions. Its focus on excellence has been recognized with “Smart Insurer” and “Sales Champion” awards in the Health Insurance category at the ET Now Insurance Summit & Awards 2025. Applicants can expect to join a growing organization that values customer focus, innovation, and performance.

Role Description

The Key Account Manager is a full-time, on-site role based in the Pune Division, responsible for managing and growing relationships with strategic corporate and institutional clients. Day-to-day activities include overseeing key account portfolios, identifying cross-selling and up-selling opportunities, and working with internal teams to design and deliver tailored health insurance and wellness solutions. The role involves preparing and executing business plans for assigned accounts, monitoring performance against targets, and ensuring high levels of client satisfaction through proactive communication and problem resolution. The Key Account Manager will collaborate closely with sales, underwriting, operations, and customer service teams to support renewals, negotiations, and long-term client retention. Regular reporting, market analysis, and participation in client meetings and presentations are integral to this position.

Qualifications

• Strong Account Management and Key Accounts skills, with experience handling corporate or institutional clients.
• Robust Analytical Skills and Business Planning capabilities to develop account strategies, review performance, and support data-driven decisions.
• Proven Customer Service orientation, with the ability to manage client expectations and resolve issues efficiently.
• Excellent communication, negotiation, and relationship-building skills.
• Bachelor’s degree in Business, Management, Finance, or a related field; an MBA or equivalent postgraduate qualification is an advantage.
• Prior experience in insurance, financial services, or healthcare domains is preferred.
• Ability to work on-site in Pune Division, manage multiple stakeholders, and meet deadlines in a fast-paced environment.
• Proficiency with MS Office and CRM tools, along with familiarity with reporting and presentation software.