Key Account Manager - Metals (East)

Gruppo SKF; Kolkata District; On-site; INR 400,000 - 800,000; Full time

Job summary

Gruppo SKF in Kolkata is seeking a skilled individual for a key account management role. The ideal candidate will have 5-8 years of sales experience in a metal-related environment and demonstrates strong business acumen and financial knowledge.

Responsibilities include understanding customer needs, developing value-based offers, and ensuring high customer satisfaction through strategic relationships. Interested candidates can send resumes to [e-mail].

Qualifications

• 5-8 years of experience in key accounts or sales with a background in metal.
• Strong business acumen and knowledge of financial principles.
• Experience in maintaining strategic relationships with customers.

Responsibilities

• Acquire understanding of key customers’ needs and organization.
• Drive key account management processes to achieve growth targets.
• Serve as primary contact to ensure high customer satisfaction.
• Nurture relationships with key accounts.

Skills

Business Acumen and Financial Knowledge

Industry & Process knowledge

Market and Customer Orientation

Interpersonal Relationships

Executive Communication (CXOs/Top Mgmt)

Education

5-8 years of Key accounts/sales experience with metal background

Job description

Requisition ID: 24672

Job Category: Sales & Customer Service

Contract type: Permanent

Location: Kolkata, IN

JOB DESCRIPTION

Reports To: Deputy General Manager Business Development

Role Type: Individual Contribution

Job Responsibilities

• Acquire holistic understanding of key customers’ needs and map customer organization at all levels to get desired insights.
• Drive SKF key account management process/tools to achieve annual growth & margin targets.
• Identify right opportunities with the customer account to develop and deliver value based offers for a win-win outcome.
• Serve as a primary business contact for the customer and ensure high customer satisfaction.
• Nurture strategic relationships with key accounts to become long term trusted partner to the customer.

Skill Set

• Business Acumen and Financial Knowledge
• Industry & Process knowledge
• Market and Customer Orientation
• Interpersonal Relationships
• Executive Communication (CXOs/Top Mgmt)

KPIs

• Revenue & Margin Achievements
• New Business Bookings
• Wallet share improvements
• Customer Ratings – Objective and Subjective

Education & Experience

Experience of 5-8 years into Key accounts / sales experience with metal background

Interested candidates can share their resume to [e-mail]