Key Account Manager - Industrial OEM - Seals

Gruppo SKF; Bengaluru; Hybrid; INR 800,000 - 1,200,000; Full time

Job summary

A leading engineering company in India is seeking a Key Account Manager to manage industrial OEM customers in Bangalore or Pune. The role involves building strategic relationships, understanding customer needs, and driving account management processes. Ideal candidates should have 5-12 years of relevant experience and be willing to travel frequently. This position offers the opportunity to significantly impact customer satisfaction and business growth.

Qualifications

• 5-12 years of experience handling Industrial OEM customers.
• Willingness to travel 40% of the time is critical.

Responsibilities

• Acquire understanding of key customers’ needs and map organization.
• Drive key account management process/tools to meet targets.
• Serve as primary business contact for customer satisfaction.
• Build strategic relationships with key accounts.
• Collaborate to implement Industrial Growth strategy.

Skills

Relationship management

Customer orientation

Negotiation skills

Business acumen

Market analysis

Education

Bachelor of Engineering (Preferred Mechanical)

Job description

About SKF

SKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals, mechatronics, lubrication solutions and services. Over the years the company has evolved from being a pioneer ball bearing manufacturing company to a knowledge-driven engineering company helping customers achieve sustainable and competitive business excellence.

SKF's solutions provide sustainable ways for companies across the automotive and industrial sectors to achieve breakthroughs in friction reduction, energy efficiency, and equipment longevity and reliability. With a strong commitment to research-based innovation, SKF India offers customized value-added solutions that integrate all its five technology platforms.

Together, we re-imagine rotation for a better tomorrow. By creating intelligent and clean solutions for people and the planet

Job Description

Position Title: Key Account Manager - Industrial Seals (Off-highway, Fluid Power, Hydraulic Cylinder, Agriculture)

Reports To: Segment Manager

Role Type: Individual Contribution

Location: Bangalore or Pune

Job Responsibilities

• Acquire holistic understanding of key customers’ needs and map customer organization at all levels to get desired insights.
• Drive SKF key account management process/tools to achieve annual growth & operating margin targets.
• Identify right opportunities with the customer account to develop and deliver value-based offers for a win-win outcome
• Primary Contact: Serve as a primary business contact for the customer and ensure high customer satisfaction.
• Relationship: Build strategic relationships with senior management at key accounts to become long term trusted partner to the customer.
• Growth Strategy: Collaborate internally to implement ISEA Industrial Growth strategy
• Owing at least one of the Growth pillars
• Driving Cadence on implementation plan
• Supporting peers with market analysis and execution ideas to drive implementation of respective strategy

Metrics

• Revenue & Margin Achievements
• New Business Bookings
• Wallet share improvements
• Customer Ratings – Objective and Subjective.
• Operating Margin Improvement
• Business Acumen and Financial Knowledge
• Market and Customer Orientation
• Interpersonal Relationships
• Negotiation Skills

Candidate Profile , Education & Experience

Bachelor of Engineering (Preferred Mechanical)

Years of experience required – 5-12 years of experience in handing Industrial OEM customers for PAN India.

The Role requires travelling in the region of responsibility. So, willingness to travel often (40% time) is critical to success of this role.

Experience into managing industrial products

Interested candidates can share their resume to [e-mail]