Key Accounts Manager

Donaldson India Filter Systems; Gurugram District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Donaldson India Filter Systems is seeking a Key Account Manager to drive growth across East, North-East and Southern-east regions of India and Bangladesh. You will work with Territory Managers and distributors to manage strategic accounts, requiring strong business acumen and technical aptitude to support teams and customers.

The role emphasizes developing growth pipelines, conducting market analysis, and coordinating with marketing and product teams to meet top and bottom line goals.

Qualifications

• BE Mechanical from reputed institute.
• MBA in marketing will be preferrable.

Responsibilities

• Maintain, develop, grow profitable key Accounts.
• Stakeholder management with internal and external parties to achieve company objectives.
• Close rate contracts with key customers.
• Lead marketing initiatives such as technical seminars and exhibitions.
• Support and align with Donaldson market initiatives and develop growth pipelines.

Skills

Value selling

Communication

Negotiation

Commercial acumen

Sales aptitude

Mechanical aptitude

CRM proficiency

Education

BE Mechanical

MBA in marketing

Tools

CRM

Microsoft Office

Job description

Role & responsibilities :

As a Key Account Manager, you will be working closely with a team of Territory Managers and distributors in the SA Region and will be responsible for Managing and growing the Strategic Account business in East, North-East and Southern-east part of India and Bangladesh for MSA. Strategic Accounts being key growth driver for MSA, Key Account Manager will play a critical role for the organization to achieve top as well as bottom line commitments. In this process, you will be working to impart knowledge and prepare the most appropriate solutions for the customers. At the same time, you must possess business acumen, and technical knowledge/aptitude to support the internal team, distributors and end customers.

Preferred candidate profile

• Report to Senior Manager, Sales, MSA SA
• Co-work with Territory Managers and Key Account Managers.
• Supported by Field Service Engineer, Marketing and Product Manager

• Maintain, develop, grow profitable key Accounts
• Stake Holder Management: Working closely with internal and external stakeholders to achieve the company objective
• Will be responsible for closing Rate contracts with key customers
• Marketing: Lead marketing initiative such as technical seminar and exhibitions
• Support and focus on all Donaldson market initiatives, both existing and new
• Developing growth pipeline for strategic accounts and tracking the same via CRM
• Collect and collate market information on competition
• Preparing strategies to enter new markets/ geographies

Education Qualification:

• BE Mechanical from reputed institute
• MBA in marketing will be preferrable

Technical Competence & Skills:

• Strong hold on value selling concept
• Effective oral and written communication skills
• Ability to successfully negotiate with customers at all management levels
• Strong commercial acumen and experience in direct sales
• Strong sales aptitude with excellent communication and organization skills
• Strong mechanical/technical aptitude, and the ability to learn new technologies through product-driven training programs
• Proficiency with Microsoft Office products (Word, Excel, PowerPoint, etc.) & CRM

Leadership Competence:

• Strategic Thinking Skills
• Decision making capabilities
• Aggressive and assertive
• Negotiation, Motivational & Influential skills

Relevant Experience:

• For BE : 6-8 years experience in Infrastructure or Mining Sector
• For MBA : 3-5 years experience in Infrastructure or Mining Sector

Key Account Management experience is a must

Others (% of travel, language, etc.):

• Geographically knowledge of the region and willingness to travel 60% of time

Strong hold on English, Hindi Knowledge on any other regional language will be a plus point