Job in Maruti Suzuki Gurgaon Dispatch Planning Engineer, Sr. Engineer
Maruti Suzuki India Limited
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Job summary
Maruti Suzuki India Limited is hiring for Engineer / Sr. Engineer – Dispatch Planning at its Gurgaon plant. This role requires experience in dispatch planning, supply chain, logistics, ERP/SAP, and inventory management, with strong coordination skills.
You will plan and maximize dispatches, coordinate with RO/AO/HO, monitor ageing stock, and improve processes to reduce manual interventions. The position expects 3–10 years of relevant experience and a diploma or B.Com qualification.
Qualifications
- Full-time Diploma (any stream) or B.Com is required.
- Experience: 3–10 years in dispatch planning, supply chain, logistics, or related operations.
- Working knowledge of ERP/SAP systems is required.
Responsibilities
- Plan and maximize dispatches in line with defined business targets.
- Coordinate with Regional Offices (RO), Area Offices (AO), and Head Office (HO) for timely order execution and fund availability.
- Monitor ageing stock and drive liquidation initiatives to optimize inventory.
- Manage and handle Bank Guarantee (BG) related processes.
- Resolve dispatch-related queries from ROs and Zonal Offices (ZOs).
- Develop and improve systems and processes to minimize manual interventions and enhance operational efficiency.
Skills
Education
Tools
Job description
Maruti Suzuki India Limited is hiring for Engineer / Sr. Engineer – Dispatch Planning at its Gurgaon plant. This opportunity is suitable for professionals with experience in dispatch planning, supply chain, logistics, commercial operations, ERP/SAP, inventory management, and stakeholder coordination.
Designation: Engineer / Sr. Engineer
Looking for a dynamic, result-oriented professional to join our Dispatch Planning team.
Location: Gurgaon (Plant)
Education: Full-time Diploma (any stream) or B.Com
Experience: 3 to 10 Years
- Plan and maximize dispatches in line with defined business targets.
- Coordinate with Regional Offices (RO), Area Offices (AO), and Head Office (HO) for timely order execution and fund availability.
- Monitor ageing stock and drive liquidation initiatives to optimize inventory.
- Manage and handle Bank Guarantee (BG) related processes.
- Resolve dispatch-related queries from ROs and Zonal Offices (ZOs).
- Develop and improve systems and processes to minimize manual interventions and enhance operational efficiency.
- Experience in Dispatch Planning, Supply Chain, Logistics, or Commercial Operations.
- Working knowledge of ERP/SAP systems.
- Strong analytical and problem-solving skills.
- Proficiency in MS Excel and PowerPoint.
- Effective communication and stakeholder management skills.
Automotive | Manufacturing | Supply Chain
Answer:
Dispatch planning is the process of deciding what needs to be dispatched, when it should be dispatched, and how the dispatch should be executed to meet business and customer requirements.
In an automotive organization, effective dispatch planning requires coordination between production, inventory, sales, regional offices, logistics, finance, and other stakeholders.
Answer:
I would compare the daily or weekly dispatch target with the available order pipeline, vehicle stock, fund availability, and logistical capacity. I would then prioritize executable orders and closely follow up on pending commercial or operational issues.
Regular monitoring of Plan vs. Actual Dispatch helps identify gaps early and allows corrective action before the end of the period.
Answer:
I would first classify ageing stock based on vehicle type, location, order status, and ageing period. Then I would identify the reason for the delay, such as order issues, fund availability, documentation, or customer-side constraints.
After identifying the cause, I would coordinate with the concerned RO, AO, HO, and other stakeholders to develop a liquidation plan.
Answer:
ERP systems provide centralized information about orders, inventory, transactions, dispatch status, and other commercial activities. This allows the planning team to make decisions using current data rather than relying entirely on manual records.
SAP can also improve traceability and reduce errors caused by duplicate or outdated information.
Answer:
Useful Excel skills include Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, COUNTIFS, IF functions, data filtering, conditional formatting, charts, and basic dashboard preparation.
These tools help analyze dispatch performance, ageing stock, order status, and other operational KPIs.
Answer:
I would compare planned and actual dispatches and identify the major constraints. These could include vehicle availability, order status, funds, documentation, logistics capacity, or regional-office issues.
I would then assign actions to the responsible stakeholders, monitor progress frequently, and prioritize the issues having the highest impact on the dispatch target.
Answer:
Ageing inventory refers to stock that has remained unsold or undispatched for a longer period than the defined business norm.
High ageing can increase working-capital requirements and storage costs and may indicate problems in demand planning, order execution, or inventory management.
Answer:
I would first understand the exact issue and verify the relevant order, inventory, commercial, or dispatch information in the available system. I would provide a clear response and coordinate with the concerned internal department if additional action is required.
For recurring issues, I would look for the root cause and improve the process instead of repeatedly resolving the same problem manually.
Answer:
Stakeholder management means maintaining effective communication and coordination with all departments or individuals involved in achieving the business objective.
For dispatch planning, stakeholders may include RO, AO, HO, ZO, Production, Sales, Finance, Logistics, and Commercial teams.
Answer:
First, I would identify repetitive manual activities and understand why they are required. Then I would explore ERP-based solutions, standardized formats, automated reports, dashboards, and system validations.
The objective should be to reduce repetitive data entry while improving accuracy, traceability, and turnaround time.
A candidate preparing for this role should understand KPIs such as:
- Dispatch Plan vs. Actual
- Dispatch Achievement %
- Ageing Stock
- Order Fulfilment
- Inventory Turnover
- Pending Orders
- Dispatch TAT
- Vehicle Stock Ageing
- Logistics Performance
- Process Automation / Manual Intervention
A full-time Diploma in any stream or B.Com is required.
The position requires 3–10 years of experience.
The position is based at the Maruti Suzuki India Gurgaon Plant.
The preferred industries are Automotive, Manufacturing, Supply Chain, Logistics, and related commercial operations.
Working knowledge of ERP/SAP systems is listed as a required skill.
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