Job Details
- Position: FLO - Dispatch
- Job Band: A
- Designation: Sr Executive / AM - Dispatch (Shift Operation)
- No. of Posts: 1 (One)
- Department: Dispatch
- Reporting to: Plant Head
Qualification
Essential: Candidate should have bachelor's degree in any stream from recognized institute.
Desired: MBA/PG / Diploma in supply chain management / Material Management/Business Administration, or a related field form any reputed institution.
Experience
Essential: Minimum of 3-6 years of experience in a dispatch, logistics, or transportation role in any Manufacturing or service industries.
Desirable: Experience in Best Manufacturing process.
- Strong knowledge of dispatch software and GPS tracking systems.
- Knowledge of transportation regulations specific to the region.
- Customer service experience.
Job Profile
- Plan to ensure availability of transport vehicles to adhere to the timely delivery to customers
- Maintain strong relationships with third party vendors for provision of logistics from plants
- Ensure close liaising with the respective departments for dispatch of customer orders as per the dispatch plan
- Guide loading and unloading operations of finished goods into containers, while adhering to specific requirements of each product
- Coordinate with internal departments to implement policies for handling rejected goods by customers
- Prepare and analyse last day reports of ingot and liquid alloy movement from plants
- Conduct reviews of ingot alloy stacking and packaging norms before dispatch
- Follow up with customers on overdue (payment receipts and shortages)
Dispatch Coordination
- Schedule and dispatch drivers, vehicles, and equipment to appropriate locations according to customer requests, specifications, or needs.
- Monitor vehicle and driver performance to ensure timely deliveries.
- Adjust dispatch schedules as necessary to accommodate unexpected events like traffic delays, weather conditions, or urgent orders.
Shipment Tracking
- Track the status of dispatched orders and provide real-time updates to customers and relevant teams.
- Use tracking systems and software to monitor and document all shipments.
Documentation
- Maintain accurate records of dispatch activities, including driver logs, delivery times, and customer interactions.
- Ensure all dispatch documents, such as bills of lading and delivery receipts, are completed accurately and in a timely manner.
Compliance
- Ensure compliance with all transportation regulations and safety standards.
- Monitor and enforce adherence to company policies regarding vehicle use and driver conduct.
Core Competencies
- Good Communication Skills
- Good Teamwork
- Communicate effectively
- MS Office - Computer Knowledge
- Result orientation
- Team player
- Effective Communication
General
- Age 35-40 years.
- Candidate should not be frequent job changer.
- Should be Comfortable with rotational shifts.
Location
Palwal, Haryana