It Support Executive

Minimac Systems Pvt. Ltd.; Chakan; On-site; INR 180,000 - 240,000; Full time

Job summary

Minimac Systems Pvt. Ltd. is seeking an IT support associate to provide day-to-day assistance for laptops, desktops, printers, and network connectivity in our Maharashtra facility.

You will install new devices, fix software issues, and maintain asset records while coordinating with service providers as needed. The role also covers supporting Google Workspace, CCTV/servers, and mobile device management. Strong Excel skills and basic networking knowledge are desirable for reporting and asset

Qualifications

• Diploma/degree in IT or related field.
• Basic knowledge of laptop/desktop hardware, LAN, Wi‑Fi, routers and switches.
• Familiarity with Google Workspace and device management.

Responsibilities

• Provide day-to-day IT support for laptops, desktops, printers, Wi‑Fi, internet and email.
• Fix hardware and software problems, install and set up new laptops.
• Keep records of IT assets and laptop allocation to employees.
• Manage office Wi‑Fi, LAN and leased line; coordinate with service providers.
• Monitor servers and CCTV; coordinate with vendors for repairs.
• Support Gmail/Google Workspace and login issues.
• Handle IT needs when employees join, transfer or leave.
• Prepare simple reports (asset list, repairs, replacements) in Excel.
• Manage Scalefusion MDM agent; track all enrolled devices.

Skills

Troubleshooting

Excel

IT Support

Asset Management

Networking Basics

Education

Diploma / Degree in IT, Computer Science or Electronics

Tools

Google Workspace

Scalefusion MDM

Job description

Role & responsibilities

• Provide day-to-day IT support to employees for laptops, desktops, printers, Wi-Fi, internet and email.
• Fix hardware and software problems, install and set up new laptops
• Keep records of all IT assets and laptop allocation to employees.
• Manage the office/plant Wi-Fi, LAN and leased line, and coordinate with internet and network service providers.
• Monitor servers and CCTV, and coordinate with vendors for repairs
• Support Gmail / Google Workspace and login issues
• Handle IT needs when an employee joins, transfers or leaves
• Prepare simple reports (asset list, repairs, replacements) in Excel.
• Manage the Scalefusion MDM agent (install, uninstall and rename) and keep track of all MDM-enrolled devices.

Preferred candidate profile

• Diploma / Degree in IT, Computer Science or Electronics
• Basic knowledge of laptop and desktop hardware (RAM, SSD/HDD, CPU), LAN, Wi-Fi, routers and switches
• Basic idea of servers, CCTV and Google Workspace
• Good troubleshooting skill and good Excel