IT Sales Executive (SaaS)

CSML GROUP; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

CSML GROUP is seeking an IT Sales Executive (SaaS) to engage international clients, understand business challenges, and deliver technology-driven solutions that drive value. The role emphasizes demos, lead qualification, and post-sale coordination to ensure long-term success.

You will guide overseas customers through the full sales lifecycle, coordinate with Product, Tech and Support teams, and maintain CRM-driven pipelines.

Qualifications

• 2–3 years of experience in IT/SaaS sales with a focus on international clients.
• Proven ability to present software solutions via live demos and webinars.
• Experience managing the full sales lifecycle from lead generation to post-sale support.
• Strong communication skills in English and the ability to explain technical concepts to non-technical stakeholders.

Responsibilities

• Handle international / overseas clients through calls, emails, video meetings, and product demonstrations.
• Conduct live software demos, product presentations, and solution walkthroughs.
• Manage the complete sales lifecycle from lead qualification to demo, closure, onboarding, and post-sales support coordination.
• Respond promptly and professionally to client queries with clarity and accountability.
• Understand client business requirements and recommend suitable SaaS-based solutions and use cases.
• Coordinate with internal teams (Product, Tech, Support) to ensure smooth implementation and issue resolution.
• Maintain accurate client interactions, follow-ups, and pipeline updates in CRM systems.

Skills

IT Sales

SaaS Sales

International Clients

Live Demos

CRM Knowledge

Tools

CRM Systems

Job description

Role Overview

We are seeking a dynamic IT Sales Executive (SaaS) who believes that effective sales is about understanding customer challenges and delivering technology-driven solutions that create real business value. This role involves software sales, international client engagement, live product demonstrations, and post-sales coordination to ensure long-term client success.

The ideal candidate will act as a trusted advisor to overseas clients, guiding them through the entire sales lifecycle while building strong, lasting relationships.

Key Responsibilities

• Handle international / overseas clients through calls, emails, video meetings, and product demonstrations.
• Conduct live software demos, product presentations, and solution walkthroughs.
• Manage the complete sales lifecycle from lead qualification to demo, closure, onboarding, and post-sales support coordination.
• Respond promptly and professionally to client queries with clarity and accountability.
• Understand client business requirements and recommend suitable SaaS-based solutions and use cases.
• Coordinate with internal teams (Product, Tech, Support) to ensure smooth implementation and issue resolution.
• Maintain accurate client interactions, follow-ups, and pipeline updates in CRM systems.

Key Result Areas (KRAs)

• Demo Effectiveness: Deliver impactful product demos that clearly address client needs and use cases.
• Response Time: Maintain quick turnaround time for international client communication.
• Client Satisfaction: Ensure seamless onboarding and a positive post-sales experience.
• Lead Conversion Support: Assist in converting qualified leads into successful sales closures.
• Client Retention: Build strong client relationships leading to renewals and long-term engagement.
• Solution Quality: Propose solutions that align with customer business goals and company growth objectives.

Experience & Skills Required

• 2–3 years of experience in IT Sales, Software Sales, or SaaS sales.
• Proven experience in handling international / overseas clients.
• Strong exposure to conducting software demos and client onboarding.
• Ability to explain technical products to non-technical stakeholders.
• Excellent communication skills in English (verbal and written).
• Familiarity with CRM tools and sales pipelines is an added advantage.

Qualities

• Fast-response mindset with a strong sense of urgency.
• Ownership-driven approach with high accountability.
• Empathetic listener who understands before selling.
• Solution-oriented and business-focused mindset.
• Strong follow-up skills and commitment to client success.

Experience: 2–3 Years

Industry: Software / SaaS

Department: Sales