IT Desktop Support Executive

OMCI RIG TECHNICAL & SUPPORT SERVICES; Mumbai; On-site; INR 279,000 - 391,000; Full time

Job summary

OMCI RIG TECHNICAL & SUPPORT SERVICES is seeking an IT desktop support professional to handle hands-on desktop and laptop support, primarily on Windows OS. The role includes hardware installation, configuration, and basic troubleshooting across LAN networks, printers, and CCTV systems.

The ideal candidate has 2–3 years of relevant experience and solid knowledge of Windows, networking fundamentals, and server concepts such as Active Directory and File Server permissions.

Qualifications

• 2–3 years of relevant IT desktop support experience.
• Strong knowledge of Windows OS and IT hardware.
• Understanding of networking fundamentals.
• Familiarity with server concepts such as Active Directory & File Server permissions.
• Ability to troubleshoot end-user issues promptly.

Responsibilities

• Provide hands-on desktop and laptop support (Windows OS).
• Perform hardware installation, configuration & troubleshooting.
• Diagnose and resolve basic networking issues (LAN, connectivity).
• Manage and troubleshoot network printers and CCTV systems.
• Support basic server-related tasks (AD Server, File Server permissions).
• Offer timely resolution to end-users for all technical issues.
• Assist with application support and routine IT maintenance tasks.

Skills

Windows OS

IT hardware

Networking fundamentals

Active Directory

File Server permissions

Tools

Active Directory

File Server

Job description

• Provide hands‑on desktop and laptop support (Windows OS)
• Perform hardware installation, configuration & troubleshooting
• Diagnose and resolve basic networking issues (LAN, Access Point connectivity, etc.)
• Manage and troubleshoot network printers and CCTV systems
• Support basic server‑related tasks (AD Server, File Server permissions)
• Offer timely resolution to end‑users for all technical issues
• Assist with application support and routine IT maintenance tasks.
• Male candidates with 2-3 years of relevant IT desktop support experience
• Strong knowledge of Windows OS and IT hardware
• Understanding of networking fundamentals
• Familiarity with server concepts such as Active Directory & File Server permissions.