Desktop Support Engineer

NineHertz; Jaipur; Sur place; INR 300 000 - 550 000; Plein temps

Résumé du poste

NineHertz in Jaipur, India seeks a seasoned Desktop Support professional to deliver end-to-end user tech support. You will install and maintain desktops, laptops, printers, and peripherals while addressing hardware and software issues with a focus on quick resolutions.

Responsibilities include patching, antivirus updates, disk space monitoring, and resolving LAN problems. The role requires hands-on experience with Windows OS and basic networking, plus teamwork to tackle complex technical

Qualifications

• 4-9 years of experience in Desktop Support or related field.
• Strong knowledge of Windows operating systems (Windows 7/8/10) and basic networking concepts.
• Proficiency in installing/configuring desktops/laptops/printers/peripherals; troubleshooting common hardware/software issues.

Responsabilités

• Provide desktop support to end-users, troubleshooting hardware and software issues.
• Install, configure, and maintain desktops, laptops, printers, and other peripherals.
• Perform routine maintenance tasks such as patch management, antivirus updates, and disk space monitoring.
• Troubleshoot LAN connectivity issues and provide technical assistance for network-related problems.
• Collaborate with team members to resolve complex technical issues.

Connaissances

Desktop support

Hardware troubleshooting

Software troubleshooting

Windows OS

Networking basics

Outils

Windows OS

Printer setup

Patch management

Antivirus software

LAN troubleshooting

Description du poste

Roles and Responsibilities

• Provide desktop support to end-users, troubleshooting hardware and software issues.
  
• Install, configure, and maintain desktops, laptops, printers, and other peripherals.
  
• Perform routine maintenance tasks such as patch management, antivirus updates, and disk space monitoring.
  
• Troubleshoot LAN connectivity issues and provide technical assistance for network-related problems.
  
• Collaborate with team members to resolve complex technical issues.
  

Desired Candidate Profile

• 4-9 years of experience in Desktop Support or related field.
  
• Strong knowledge of Windows operating systems (Windows 7/8/10) and basic networking concepts.
  
• Proficiency in installing/configuring desktops/laptops/printers/peripherals; troubleshooting common hardware/software issues.