International Voice Process Executive

SkillLabs; Jaipur; On-site; INR 167,000 - 290,000; Full time

Job summary

SkillLabs Resource Services Pvt. Ltd. Jaipur invites graduates with excellent spoken English to join our international voice process team.

You'll handle inbound/outbound calls, understand queries, and deliver accurate solutions while maintaining high customer service standards. You will coordinate with internal teams to resolve issues and ensure timely follow-ups, with rotational shift options. Prior experience is not mandatory, but strong communication skills and a customer-focused attitude are

Qualifications

• Graduates with excellent spoken English.
• Strong communication and customer-handling skills.
• Comfortable with international voice processes and rotational shifts.

Responsibilities

• Handle inbound and outbound calls with international customers, understand queries, provide accurate solutions and maintain a high standard of customer service.
• Coordinate with internal teams to resolve issues and ensure timely follow-ups.

Skills

Excellent spoken English

Strong communication

Customer-handling skills

Education

Graduation

Job description

Handle inbound and outbound calls with international customers, understand their queries, provide accurate solutions and maintain a high standard of customer service. Coordinate with internal teams to resolve issues and ensure timely follow-ups.

Required Candidate profile

Graduates with excellent spoken English, strong communication and customer-handling skills. Candidates comfortable with international voice processes and rotational shifts are preferred.