International Voice process professional

wroots global pvt ltd; Bengaluru; On-site; INR 300,000 - 450,000; Full time

Job summary

wo roots global pvt ltd in Bangalore is seeking a customer support executive to handle inbound and outbound communications for international clients. You will resolve product, service, and process queries while maintaining high levels of accuracy and customer satisfaction.

The role requires strong English communication, interpersonal skills, and the ability to work in night or rotational shifts. Basic computer skills and typing speed are essential; UG or Graduate candidates are eligible.

Qualifications

• Excellent written and spoken English.
• Strong interpersonal and customer service skills.
• Able to work night/rotational shifts.
• Basic computer knowledge and typing skills.
• UG or Graduate candidates are eligible.

Responsibilities

• Handle inbound and outbound s to assist international customers.
• Resolve queries related to products, services, and processes.
• Provide accurate information and maintain high customer satisfaction.
• Document details and update systems as required.
• Meet quality, productivity, and performance targets.

Skills

English communication

Interpersonal skills

Night shifts

Typing skills

Basic computer knowledge

Education

UG/Graduate eligible

Job description

(Only candidates in Bangalore are preferred)

Role & responsibilities

• Handle inbound and outbound s to assist international customers.
• Resolve queries related to products, services, and processes.
• Provide accurate information and maintain high customer satisfaction.
• Document details and update systems as required.
• Meet quality, productivity, and performance targets.

Preferred candidate profile

• Excellent verbal and written communication skills in English.
• Strong interpersonal and customer service skills.
• Ability to work in night shifts/rotational shifts.
• Basic computer knowledge and typing skills.
• UG/Grads are eligible.