International Voice Process Executive

True Tax File And Accounting; Hyderabad; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Sales incentives

Annual bonus

Job/soft skill training

Job summary

True Tax File And Accounting in Hyderabad, India, is seeking a customer support associate to handle international calls and ensure high-quality service standards. You will work with US clients, resolve queries promptly, and uphold company policies while delivering a positive customer experience.

The role emphasizes professional communication, adherence to procedures, and a proactive approach to issue resolution, with opportunities for training and growth within a dynamic team.

Responsibilities

• Manage international calls with US clients.
• Maintain high customer satisfaction ratings.
• Adhere to company policies & procedures at all times.
• Resolve issues promptly & professionally.

Job description

Responsibilities:

• Manage international calls with US clients
• Maintain high customer satisfaction ratings
• Adhere to company policies & procedures at all times
• Resolve issues promptly & professionally

Perks and benefits

• Sales incentives
• Annual bonus
• Job/soft skill training

Skills highlighted with ‘‘ are preferred keyskills