International Voice Process Executive

The Job Factory; Bengaluru; On-site; Full time

Benefits offered by this job

Attractive salary + performance incentives

Cab facility (as per company policy)

Paid training

Career growth opportunities

Friendly work environment

Job summary

A leading recruitment agency in Bengaluru is seeking Customer Support Executives for an International Voice Process. The role requires handling inbound and outbound calls from international customers, resolving queries, and providing excellent customer service. Candidates with excellent English communication skills, a customer-focused attitude, and willingness to work night shifts are encouraged to apply. The position offers an attractive salary along with performance incentives and career growth opportunities.

Qualifications

• Fresher or experienced candidates welcome.
• Willingness to work in night shifts.
• Basic computer knowledge.

Responsibilities

• Handle inbound and/or outbound calls from international customers.
• Resolve customer queries related to products/services.
• Maintain high levels of customer satisfaction.
• Accurately document call details and customer information.

Skills

Excellent English communication skills (verbal)

Good listening and problem-solving skills

Customer-focused attitude

Education

Graduate / Undergraduate / HSC pass

Job description

Greetings from The Job Factory !

We are hiring Customer Support Executives for our International Voice Process. The role involves handling inbound/outbound calls from international customers, resolving queries, and providing excellent customer service.

Key Responsibilities

• Handle inbound and/or outbound calls from international customers
• Resolve customer queries related to products/services
• Maintain high levels of customer satisfaction
• Accurately document call details and customer information

Eligibility Criteria

• Excellent English communication skills (verbal)
• Graduate / Undergraduate / HSC pass
• Fresher or experienced candidates welcome
• Willingness to work in night shifts
• Basic computer knowledge

Preferred Skills

• Prior experience in BPO / International Voice Process
• Good listening and problem-solving skills
• Customer-focused attitude

Perks & Benefits

• Attractive salary + performance incentives
• Cab facility (as per company policy)
• Paid training
• Career growth opportunities
• Friendly work environment

For More Details

Call : HR Swathi @ 9538878907 (call or WhatsApp)

Email id : [e-mail]