International Voice process hiring in Customer service

Wsne Consulting; Gurugram District, Delhi; On-site; INR 495,000 - 605,000; Full time

Benefits offered by this job

Salary upto 5.50 LPA

Lucrative incentives

Night Shifts

24*7 Shifts

5 days working

Roster Off

Both side transport facility.

Job summary

Wsne Consulting in India invites applications for Customer Service Executives to engage with global clients and ensure a seamless experience. The role involves handling international customers via calls, emails, and chats, explaining products, and maintaining high satisfaction.

The ideal candidate has 1 year of international voice process experience, excellent English communication, and the ability to work in rotational/night shifts.

Qualifications

• Undergrad or graduate degree eligible.
• Minimum 1 year international voice process experience.
• Excellent English communication (verbal & written).
• Strong problem-solving and interpersonal skills.
• Willing to work in rotational/night shifts.
• Basic computer knowledge.

Responsibilities

• Engage with customers via calls, emails, and chats.
• Explain products and services to clients.
• Maintain follow-ups to ensure customer satisfaction.
• Handle objections and resolve queries, building relationships.

Skills

English communication

Interpersonal skills

Problem solving

Basic computer knowledge

Rotational shifts

Education

Undergrad/Graduate

Job description

Job description

Job Summary : We are looking for Customer Service Executives to engage with global customer service. The role involves handling international clients, promoting customer satisfaction, and ensuring a seamless customer experience.

Role & responsibilities

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Requirements

• Undergrad/Graduate both can apply
• Minimum 1 year of experience in an International Voice Process
• Excellent verbal and written communication skills in English
• Strong problem-solving and interpersonal skills
• Ability to work in rotational shifts (including night shifts)
• Basic computer knowledge

Salary & Benefits

• Salary upto 5.50 LPA
• Lucrative incentives
• Night Shifts
• 24*7 Shifts
• 5 days working
• Roster Off
• Both side transport facility.