Customer Care Executive

24 7 ai; Bengaluru; On-site; INR 223,000 - 368,000; Full time

Benefits offered by this job

Two-way Cab

Life Insurance

Medical Insurance

Incentives

World-class facilities

Job summary

24 7 ai in Bengaluru is hiring International Voice Process Executives to handle customer calls from the U.S. and Australia. You will assist customers with product and service queries, resolve issues, and support via inbound and outbound calls.

Required strong English communication, logical reasoning and analytical thinking. Willingness to work in rotational and U.S. night shifts; freshers and experienced candidates welcome.

Qualifications

• Excellent Verbal and Written Communication in English.
• Strong Logical Reasoning and Analytical Thinking.
• Willingness to work in rotational and night shifts (U.S. shift hours).

Responsibilities

• Handle customer calls from the U.S. and Australia.
• Assist customers with product and service queries.
• Resolve customer issues efficiently and professionally.
• Provide support through inbound and outbound calls.

Skills

Verbal communication

Written communication

Logical reasoning

Analytical thinking

Night shifts

Education

PUC/12th/Diploma/UG/PG (MBA/MCom)

Job description

Job Description: International Voice Process

We are hiring International Voice Process Executives. Your primary role will involve handling customer calls from countries like the U.S. and Australia. Responsibilities include:

• Assisting customers with product and service-related queries.
• Resolving customer issues efficiently and professionally.
• Providing support through inbound and outbound calls.

Skills Required:

• Excellent Verbal and Written Communicationskills in English.
• Strong Logical Reasoningand Analytical Thinking.
• Ability to handle customer queries confidently and professionally.
• Willingness to work in rotational and night shifts (U.S. shift hours).

Salary & Perks:

• Salary Range:20,000 33,000 per month (In-hand based on your performance in interview and experience)
• Additional Benefits:
  • Performance-based Incentivesand Goodies
  • Two-way CabFacility
  • Life and Medical Insurance
  • Access to World-Class Facilities: Cafeteria, Gym, Sports Arena, Amphitheatre, Theme-based Breakout Zones

Eligibility Criteria:

• Age: 18 – 34 years
• Education: PUC/12th/Diploma/UG/PG (MBA/MCom)– Freshers and Experienced candidates are welcome!