International Voice Process Associate

KG Invicta Services (KGiS); Palakkad; On-site; INR 180,000 - 240,000; Full time

Job summary

KG Invicta Services (KGiS) is hiring for an International Voice Process Associate in India. Freshers are welcome and training will be provided. You will handle customer inquiries via phone and chat, delivering excellent service and accurate product information.

Ideal candidates will have strong English communication skills, the ability to stay composed in a fast-paced environment, and a willingness to learn. Join us during our Mega Hiring Drive on 14th November 2026.

Qualifications

• Strong English communication skills, both verbal and written.
• Freshers are welcome to apply.

Responsibilities

• Handle inbound and outbound calls, addressing customer queries.
• Provide accurate information regarding products and services.
• Maintain professionalism and adhere to company policies and procedures.

Skills

English communication

Job description

We are seeking candidates for the role of International Voice Process Associate. This position is ideal for individuals who are looking to start their careers in the voice process industry, particularly in an international setting. As an International Voice Process Associate, you will be responsible for handling customer inquiries and providing exceptional service to clients. Your primary focus will be on ensuring customer satisfaction through effective communication and problem-solving skills. Key responsibilities include managing inbound and outbound calls, addressing customer queries, and providing accurate information regarding products and services. You will also be expected to maintain a high level of professionalism and adhere to company policies and procedures. The ideal candidate should possess excellent English communication skills, both verbal and written, and should be comfortable working in a fast-paced environment. Freshers are encouraged to apply, and prior experience in a voice process role is a plus but not mandatory. If you are enthusiastic about delivering outstanding customer service and are eager to learn, we would love to hear from you. Join us for our Mega Hiring Drive on 14th November 2026, and take the first step towards a rewarding career in the international voice process sector.

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