International Voice Chat Support Process Executive -Female

Pagaar India; Sector 10; On-site; INR 390,600 - 502,200; Full time

Benefits offered by this job

Competitive salary

Incentives

Cab facility

Health insurance

Women-friendly environment

Job summary

Pagaar India is seeking a Female International Voice Chat Support Process Executive for Noida/Delhi NCR. The role focuses on premium US Printer Support with permanent night shifts, handling inbound calls and guiding customers through setup and troubleshooting.

The ideal candidate has 1–5 years of international BPO experience, excellent English, and strong problem-solving. Competitive salary and incentives are offered with cab facility and health insurance.

Qualifications

• 1–5 years of international BPO experience required.
• Excellent English communication with a neutral accent.
• Willing to work in permanent USA night shift.

Responsibilities

• Handle inbound USA calls for printer installation and troubleshooting.
• Diagnose printer issues, drivers, Wi-Fi, and jams.
• Guide users through remote support to fix software/setup errors.
• Log interactions and resolutions in CRM.
• Maintain CSAT and first-call resolution targets.

Skills

Voice support

Printer troubleshooting

International BPO

English proficiency

Computer networking

Operating systems

Night shift

Customer service

Education

High school

Undergraduate

Any graduate

Job description

# International Voice Chat Support Process Executive -FemaleGIRI CONSULTANCYVerified EmployerExperience1-3 YearsSalary4,00,000 - ₹5,00,000 P.A.LocationSector 63, Noida, Uttar PradeshPosted: 20/07/2026Views: 4### About CompanyGIVerified RecruiterThis employer has been verified by Pagaar India. Postings are 100% genuine.### Share Job Post## Job Description**JobAdvertisement: Female Customer Support Executive (USA Printer Support) Noida -9650225383**Weare hiring experienced, well-spoken **Female Customer Support Executives** forour premium US Technical Printer Support Process. If you have experiencehandling international voice processes, troubleshooting basic hardware/softwareissues, and are comfortable working in permanent night shifts, we want you onour team.**JobOverview**· **Role:** Customer Support Executive (US Printer Support - VoiceProcess)· **GenderPreference:** Female Candidates Only· **Experience:** 1 to 5 years (International BPO experience mandatory)· **Location:** Delhi & Noida (Delhi NCR)· **Shift:** Permanent USA Night Shift· **Salary:** ₹35,000 – ₹45,000 per month + Attractive Incentives· **Joining:** Immediate Joiners preferred---**KeyResponsibilities**· Handle inbound calls from USAcustomers regarding printer installation, configuration, and troubleshooting.· Diagnose and resolve technicalissues related to printer drivers, Wi-Fi connectivity, and paper jams.· Guide users step-by-step throughremote support to fix software and setup errors.· Maintain a high level of customersatisfaction (CSAT) and first-call resolution (FCR).· Log detailed customer interactions,technical issues, and solutions accurately in the CRM database.· Meet daily performance metrics, callquality standards, and resolution targets.**Requirements& Skills**· 1–5 years of proven experience in anInternational BPO (Tech Support / Printer Support preferred).· Exceptional English communicationskills with a neutral accent and strong clarity.· Hands-on knowledge of basic computernetworking, operating systems, and printer troubleshooting.· Comfort working in a fast-paced,target-oriented USA night shift environment.· Minimum educational qualification:High School Graduate / Undergraduate / Any Graduate.· Strong problem-solving, activelistening, and customer retention skills.**Benefits& Perks**· Competitive fixed monthly salary(₹35k–₹45k) based on experience.· Uncapped performance incentives andshift allowances.· Free home pick-and-drop facility(cab service) within defined transport boundaries.· Comprehensive health insurancepolicy.· Highly secure, professional, andsupportive work environment for women.---## Job DetailsRoleInternational Voice Chat Support Process Executive -FemaleIndustry Type / CategoryBPO / Call Centre / ITESEmployment TypeFULL\_TIMEExperience Required1-3 YearsKey Skillsvoice process tech support jobs Noidasenior customer support executive Noidainternational customer service printer process Noidaprinter support executive walk in interview Noidatechnical voice process jobs Noida 1-5 years expUSA calling process printer support Noidainternational BPO vacancy Noida immediate joinerfemale tech support jobs in Noida electronic city