Female Tech Support Executive

Pagaar India; New Delhi; On-site; INR 390,600 - 502,200; Full time

Benefits offered by this job

Home cab facility

Health insurance

Incentives

Night shift allowance

Immediate joining

Job summary

GIRI CONSULTANCY in Delhi/NCR is seeking a Female Customer Support Executive for US Printer Support. The role involves handling international voice support, troubleshooting printer hardware and software, and guiding users through remote sessions during the night shift.

Requirements include 1-5 years international BPO experience, excellent English, basic networking and printer troubleshooting. Competitive salary ₹35,000–₹45,000 per month with incentives; immediate joining.

Qualifications

• 1–5 years of international BPO experience mandatory.
• Strong English communication with a neutral accent.
• Hands-on knowledge of printer troubleshooting, basic networking, and OS basics.

Responsibilities

• Handle inbound calls from USA customers regarding printer installation and troubleshooting.
• Diagnose printer drivers, Wi-Fi connectivity, and setup issues.
• Guide users through remote support to fix software problems.
• Maintain CSAT and FCR with accurate CRM logs.
• Meet daily metrics and quality targets.

Skills

International BPO experience

English communication

Printer troubleshooting

Networking basics

Education

High School graduate

Undergraduate

Any Graduate

Job description

# Female Tech Support ExecutiveGIRI CONSULTANCYVerified EmployerExperience1-3 YearsSalary4,00,000 - ₹5,00,000 P.A.LocationEast Delhi, New Delhi, DelhiPosted: 20/07/2026Views: 2### About CompanyGIVerified RecruiterThis employer has been verified by Pagaar India. Postings are 100% genuine.### Share Job Post## Job Description**JobAdvertisement: Female Customer Support Executive (USA Printer Support) Noida -9650225383**Weare hiring experienced, well-spoken **Female Customer Support Executives** forour premium US Technical Printer Support Process. If you have experiencehandling international voice processes, troubleshooting basic hardware/softwareissues, and are comfortable working in permanent night shifts, we want you onour team.**JobOverview**· **Role:** Customer Support Executive (US Printer Support - VoiceProcess)· **GenderPreference:** Female Candidates Only· **Experience:** 1 to 5 years (International BPO experience mandatory)· **Location:** Delhi & Noida (Delhi NCR)· **Shift:** Permanent USA Night Shift· **Salary:** ₹35,000 – ₹45,000 per month + Attractive Incentives· **Joining:** Immediate Joiners preferred---**KeyResponsibilities**· Handle inbound calls from USAcustomers regarding printer installation, configuration, and troubleshooting.· Diagnose and resolve technicalissues related to printer drivers, Wi-Fi connectivity, and paper jams.· Guide users step-by-step throughremote support to fix software and setup errors.· Maintain a high level of customersatisfaction (CSAT) and first-call resolution (FCR).· Log detailed customer interactions,technical issues, and solutions accurately in the CRM database.· Meet daily performance metrics, callquality standards, and resolution targets.**Requirements& Skills**· 1–5 years of proven experience in anInternational BPO (Tech Support / Printer Support preferred).· Exceptional English communicationskills with a neutral accent and strong clarity.· Hands-on knowledge of basic computernetworking, operating systems, and printer troubleshooting.· Comfort working in a fast-paced,target-oriented USA night shift environment.· Minimum educational qualification:High School Graduate / Undergraduate / Any Graduate.· Strong problem-solving, activelistening, and customer retention skills.**Benefits& Perks**· Competitive fixed monthly salary(₹35k–₹45k) based on experience.· Uncapped performance incentives andshift allowances.· Free home pick-and-drop facility(cab service) within defined transport boundaries.· Comprehensive health insurancepolicy.· Highly secure, professional, andsupportive work environment for women.---## Job DetailsRoleFemale Tech Support ExecutiveIndustry Type / CategoryBPO / Call Centre / ITESEmployment TypeFULL\_TIMEExperience Required1-3 YearsKey SkillsUS printer support jobs for experienced immediate joinerprinter support salary 35000 to 45000 per monthinternational tech support jobs Delhi NCRfemale call center jobs with immediate joiningtechnical support executive job description 1-5 yearsinternational printer support voice process NCRspoken English technical support jobs Delhi Noidatech support executive vacancy 1-5 years experienceUSA technical support call center jobsprinter installation voice process jobs Delhi NCRtechnical customer service representative international jobshiring female candidates for US voice processBPO interview for printer support Delhisenior customer experience executive jobsbest international tech support jobs Delhi Noida