Female Customer Care Representative

Pagaar India; Dadri; On-site; INR 400,000 - 500,000; Full time

Benefits offered by this job

Free home pick-and-drop facility

Health insurance policy

Incentives and shift allowances

Job summary

Pagaar India invites applications for a Female Customer Care Representative to support our USA Printer Support process from Noida. The role targets females with 1–3 years of international BPO experience, handling printer-related issues and guiding customers through remote support.

The job offers a permanent night shift in Delhi NCR, with a competitive salary (₹35k–₹45k per month) and incentives, plus cab facilities and health coverage.

Qualifications

• Exceptional English communication skills with a neutral accent.
• Hands-on knowledge of basic computer networking, OS, and printer troubleshooting.
• Experience in International BPO or tech support is preferred.

Responsibilities

• Handle inbound calls from USA customers regarding printer installation, configuration and troubleshooting.
• Diagnose and resolve issues related to printer drivers, Wi-Fi, and paper jams.
• Guide users through remote support to fix software and setup errors.
• Log interactions and resolutions in the CRM and meet performance metrics.

Skills

English communication

Customer service

Technical troubleshooting

Problem solving

Active listening

Education

High School Graduate / Undergraduate / Any Graduate

Job description

# Female Customer Care RepresentativeGIRI CONSULTANCYVerified EmployerExperience1-3 YearsSalary4,00,000 - ₹5,00,000 P.A.LocationSector - 63, Noida, Uttar PradeshPosted: 20/07/2026Views: 3### About CompanyGIVerified RecruiterThis employer has been verified by Pagaar India. Postings are 100% genuine.### Share Job Post## Job Description**JobAdvertisement: Female Customer Support Executive (USA Printer Support) Noida -9650225383**Weare hiring experienced, well-spoken **Female Customer Support Executives** forour premium US Technical Printer Support Process. If you have experiencehandling international voice processes, troubleshooting basic hardware/softwareissues, and are comfortable working in permanent night shifts, we want you onour team.**JobOverview**· **Role:** Customer Support Executive (US Printer Support - VoiceProcess)· **GenderPreference:** Female Candidates Only· **Experience:** 1 to 5 years (International BPO experience mandatory)· **Location:** Delhi & Noida (Delhi NCR)· **Shift:** Permanent USA Night Shift· **Salary:** ₹35,000 – ₹45,000 per month + Attractive Incentives· **Joining:** Immediate Joiners preferred---**KeyResponsibilities**· Handle inbound calls from USAcustomers regarding printer installation, configuration, and troubleshooting.· Diagnose and resolve technicalissues related to printer drivers, Wi-Fi connectivity, and paper jams.· Guide users step-by-step throughremote support to fix software and setup errors.· Maintain a high level of customersatisfaction (CSAT) and first-call resolution (FCR).· Log detailed customer interactions,technical issues, and solutions accurately in the CRM database.· Meet daily performance metrics, callquality standards, and resolution targets.**Requirements& Skills**· 1–5 years of proven experience in anInternational BPO (Tech Support / Printer Support preferred).· Exceptional English communicationskills with a neutral accent and strong clarity.· Hands-on knowledge of basic computernetworking, operating systems, and printer troubleshooting.· Comfort working in a fast-paced,target-oriented USA night shift environment.· Minimum educational qualification:High School Graduate / Undergraduate / Any Graduate.· Strong problem-solving, activelistening, and customer retention skills.**Benefits& Perks**· Competitive fixed monthly salary(₹35k–₹45k) based on experience.· Uncapped performance incentives andshift allowances.· Free home pick-and-drop facility(cab service) within defined transport boundaries.· Comprehensive health insurancepolicy.· Highly secure, professional, andsupportive work environment for women.---## Job DetailsRoleFemale Customer Care RepresentativeIndustry Type / CategoryBPO / Call Centre / ITESEmployment TypeFULL\_TIMEExperience Required1-3 YearsKey SkillsSales Executive International BPOAntivirus Subscription Sales JobsInternational BPO Jobs NoidaTechnical Sales ExecutiveInbound Sales ExecutiveInternational Voice Process JobsAntivirus Sales ExecutiveSubscription Sales ExecutiveInternational Sales ExecutiveTechnical Support SalesCustomer Support ExecutiveSales and Support ExecutiveInternational Calling JobsVoice Process ExecutiveBPO Jobs in NoidaTechnical Sales Jobs NoidaInbound Technical Sales### Ready to Apply?Take the next step in your career. Apply directly via Pagaar India to track your application status.