Printer, Antivirus & Email Subscription Sales Technical Support Executive

Pagaar India; Sector 10; Presencial; INR 390.600 - 781.200; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited Monthly Incentives

Performance Bonus

Paid Leaves

Descripción de la vacante

Pagaar India in Noida is seeking a Technical Support Executive for an International BPO inbound voice process, focusing on subscription sales for printers, antivirus software, and email services. The role includes assisting international customers with technical issues and recommending subscription plans.

The candidate will diagnose issues, upsell annual plans, and provide high-quality customer service while maintaining CRM records.

Formación

• 3–5 years of experience in Technical Support or Technical Sales.
• Excellent spoken English and strong troubleshooting and sales skills.
• Comfortable working in the US Night Shift and immediate joiners preferred.

Responsabilidades

• Handle inbound calls from international customers.
• Diagnose and resolve technical issues related to printers, antivirus software, email, Windows, and software applications.
• Recommend and sell annual technical support and subscription plans; upsell premium services.
• Maintain accurate customer records in CRM software and achieve sales targets.

Conocimientos

Technical Support

Subscription Sales

Inbound Voice Process

Printer Troubleshooting

Customer Service

Educación

Graduate or Undergraduate

Herramientas

CRM Software

Remote Desktop

Descripción del empleo

# Printer, Antivirus & Email Subscription Sales Technical Support ExecutiveGIRI CONSULTANCYVerified EmployerExperience3-5 YearsSalary4,00,000 - ₹8,00,000 P.A.LocationSector 73, Noida, Uttar PradeshPosted: 26/07/2026Views: 6### About CompanyGIVerified RecruiterThis employer has been verified by Pagaar India. Postings are 100% genuine.### Share Job Post## Job Description**Technical Support Executive – Subscription Sales(Inbound Voice Process) | International BPO | Night Shift****Industry -** InternationalBPO | Technical Support | Inbound Sales | IT Services**Job Type -** Full-Time**Process -** **InboundTechnical Support & Subscription Sales (US Process)****Experience -** **3–5 Years****Salary -** **₹35,000– ₹70,000 Per Month + Unlimited Performance Incentives****Location -****Sector 73,****Noida****Shift -** **NightShift (US Process)****Joining -** **ImmediateJoiners Preferred**---**Job Summary**We are hiring experienced **TechnicalSupport Executives** for an **International BPO Inbound Voice Process**specializing in **Subscription Sales**. The role involves assistinginternational customers with technical issues related to **Printers, AntivirusSoftware, Email Services, PC Optimization, and Software Applications**, whilerecommending suitable subscription plans and technical support packages.Candidates with experience in **TechnicalSupport, Technical Sales, Subscription Sales, Printer Support, AntivirusSupport, Email Troubleshooting, US Voice Process, or International BPO** areencouraged to apply.---**Key Responsibilities*** Handle inbound calls from international customers.* Diagnose and resolve technical issues related to printers, antivirus software, email, Windows, and software applications.* Recommend and sell annual technical support and subscription plans.* Upsell premium technical services and software subscriptions.* Deliver exceptional customer service and technical assistance.* Maintain accurate customer records in CRM software.* Achieve daily and monthly sales targets.* Troubleshoot remotely using remote desktop tools.* Follow quality standards, compliance, and call handling procedures.* Build long-term customer relationships.---**Required Skills*** Technical Support* Inbound Technical Support* Technical Sales* Subscription Sales* Printer Troubleshooting* Antivirus Troubleshooting* Email Configuration* Outlook Support* Windows Troubleshooting* Software Installation* Remote Desktop Support* Customer Service* Inbound Voice Process* International Calling* CRM Software* Sales Closing* Upselling* Cross Selling* Objection Handling* Excellent English Communication---**Preferred Candidate Profile**Candidates with experience in:* International BPO* Technical Support Process* Technical Sales Process* Printer Support* Antivirus Support* Email Support* Microsoft Outlook Support* Windows OS Support* Remote Technical Support* Subscription Sales* Software Sales* Inbound Voice Process* US ProcessExperience in companies such as **Teleperformance,Concentrix, TELUS Digital, iEnergizer, TaskUs, Tech Mahindra, HCLTech, Wipro,Infosys BPM, Sutherland, Foundever (formerly Sitel), Genpact, TTEC, Conneqt,Firstsource, or similar International BPOs** will be an added advantage.---**Eligibility*** Graduate or Undergraduate.* **3–5 years** of experience in Technical Support or Technical Sales.* Excellent spoken English.* Strong troubleshooting and sales skills.* Comfortable working in the US Night Shift.* Immediate Joiners Preferred.---**Employee Benefits*** Fixed Salary: **₹35,000–₹70,000 Per Month*** Unlimited Monthly Incentives* Performance Bonus* Paid Professional Training* Career Growth Opportunities* Employee Recognition Programs* Paid Leaves* International Work Environment---**Job Locations****Delhi*** South Delhi* North Delhi* East Delhi* West Delhi* Central Delhi* Nehru Place* Okhla* Saket* Laxmi Nagar* Dwarka**Noida*** Sector 16* Sector 18* Sector 62* Sector 63* Sector 125* Sector 132* Greater Noida**Gurgaon*** Cyber City* Udyog Vihar* Golf Course Road* Sohna Road* MG Road* DLF Phase 2* DLF Phase 3## Job DetailsRolePrinter, Antivirus & Email Subscription Sales Technical Support ExecutiveIndustry Type / CategoryBPO / Call Centre / ITESEmployment TypeFULL\_TIMEExperience Required3-5 YearsKey SkillsAntivirus Support Jobs NoidaEmail Support Executive Jobs NoidaOutlook Support Jobs NoidaWindows Technical Support Jobs NoidaInternational Voice Process Jobs NoidaUS Process Technical Support Jobs NoidaCustomer Support Executive Jobs Noida