International BPO Technical Support Job

Pagaar India; Greater Noida; On-site; INR 558,000 - 781,200; Full time

Benefits offered by this job

Fixed Salary

Monthly Incentives

Career Growth

Job summary

Pagaar India in Noida, Uttar Pradesh, invites applications for an International BPO Technical Support role with a focus on Subscription Sales. The position involves inbound voice support for international customers, troubleshooting printers, antivirus software, email, and Windows, and selling annual technical support plans.

Offered: Night shift, immediate joining, fixed salary plus unlimited incentives. Experience in US process and CRM usage is preferred, with excellent English communication

Qualifications

• Graduate or Undergraduate degree required.
• 3–5 years of experience in Technical Support or Technical Sales.
• Excellent spoken English and strong troubleshooting skills.

Responsibilities

• Handle inbound calls from international customers.
• Diagnose and resolve technical issues related to printers, antivirus software, email, Windows, and software applications.
• Recommend and sell annual technical support and subscription plans.
• Upsell premium technical services and software subscriptions.
• Maintain accurate customer records in CRM software.

Skills

Technical Support

Subscription Sales

Inbound Voice Process

Customer Service

English Communication

Remote Troubleshooting

CRM Software

Education

Graduate or Undergraduate

Tools

Remote Desktop

Outlook

Job description

# International BPO Technical Support JobGIRI CONSULTANCYVerified EmployerExperience5-10 YearsSalary6,00,000 - ₹8,00,000 P.A.LocationSector 132, Greater Noida, Uttar PradeshPosted: 26/07/2026Views: 4### About CompanyGIVerified RecruiterThis employer has been verified by Pagaar India. Postings are 100% genuine.### Share Job Post## Job Description**Technical Support Executive – Subscription Sales(Inbound Voice Process) | International BPO | Night Shift****Industry -** InternationalBPO | Technical Support | Inbound Sales | IT Services**Job Type -** Full-Time**Process -** **InboundTechnical Support & Subscription Sales (US Process)****Experience - 3****–5 Years****Salary -** **₹50,000– ₹70,000 Per Month + Unlimited Performance Incentives****Location -****Sector 132,****Noida****Shift -** **NightShift (US Process)****Joining -** **ImmediateJoiners Preferred**---**Job Summary**We are hiring experienced **TechnicalSupport Executives** for an **International BPO Inbound Voice Process**specializing in **Subscription Sales**. The role involves assistinginternational customers with technical issues related to **Printers, AntivirusSoftware, Email Services, PC Optimization, and Software Applications**, whilerecommending suitable subscription plans and technical support packages.Candidates with experience in **TechnicalSupport, Technical Sales, Subscription Sales, Printer Support, AntivirusSupport, Email Troubleshooting, US Voice Process, or International BPO** areencouraged to apply.---**Key Responsibilities*** Handle inbound calls from international customers.* Diagnose and resolve technical issues related to printers, antivirus software, email, Windows, and software applications.* Recommend and sell annual technical support and subscription plans.* Upsell premium technical services and software subscriptions.* Deliver exceptional customer service and technical assistance.* Maintain accurate customer records in CRM software.* Achieve daily and monthly sales targets.* Troubleshoot remotely using remote desktop tools.* Follow quality standards, compliance, and call handling procedures.* Build long-term customer relationships.---**Required Skills*** Technical Support* Inbound Technical Support* Technical Sales* Subscription Sales* Printer Troubleshooting* Antivirus Troubleshooting* Email Configuration* Outlook Support* Windows Troubleshooting* Software Installation* Remote Desktop Support* Customer Service* Inbound Voice Process* International Calling* CRM Software* Sales Closing* Upselling* Cross Selling* Objection Handling* Excellent English Communication---**Preferred Candidate Profile**Candidates with experience in:* International BPO* Technical Support Process* Technical Sales Process* Printer Support* Antivirus Support* Email Support* Microsoft Outlook Support* Windows OS Support* Remote Technical Support* Subscription Sales* Software Sales* Inbound Voice Process* US ProcessExperience in companies such as **Teleperformance,Concentrix, TELUS Digital, iEnergizer, TaskUs, Tech Mahindra, HCLTech, Wipro,Infosys BPM, Sutherland, Foundever (formerly Sitel), Genpact, TTEC, Conneqt,Firstsource, or similar International BPOs** will be an added advantage.---**Eligibility*** Graduate or Undergraduate.* **3–5 years** of experience in Technical Support or Technical Sales.* Excellent spoken English.* Strong troubleshooting and sales skills.* Comfortable working in the US Night Shift.* Immediate Joiners Preferred.---**Employee Benefits*** Fixed Salary: **₹50,000–₹70,000 Per Month*** Unlimited Monthly Incentives* Performance Bonus* Paid Professional Training* Career Growth Opportunities* Employee Recognition Programs* Paid Leaves* International Work Environment---**Job Locations****Delhi*** South Delhi* North Delhi* East Delhi* West Delhi* Central Delhi* Nehru Place* Okhla* Saket* Laxmi Nagar* Dwarka**Noida*** Sector 16* Sector 18* Sector 62* Sector 63* Sector 125* Sector 132* Greater Noida**Gurgaon*** Cyber City* Udyog Vihar* Golf Course Road* Sohna Road* MG Road* DLF Phase 2* DLF Phase 3## Job DetailsRoleInternational BPO Technical Support JobIndustry Type / CategoryBPO / Call Centre / ITESEmployment TypeFULL\_TIMEExperience Required5-10 YearsKey SkillsTechnical Support Night Shift Jobs NoidaImmediate Joining Technical Support Jobs NoidaRemote Technical Support Jobs NoidaSoftware Support Jobs NoidaIT Support Executive Jobs NoidaTechnical Call Center Jobs NoidaInternational Technical Support Careers Noida