International Email & Chat (Ecommerce)

nan; Maharashtra; In loco; INR 180.000 - 300.000; Tempo pieno

Descrizione del lavoro

Pune, Maharashtra-based in-person customer support role handling international seller queries via email and chat. You will assist customers with orders, payments, deliveries, returns, and seller-related issues while upholding quality standards.

The position requires at least 6 months of seller support experience in ecommerce, with availability for day, night, or overnight shifts as needed.

Competenze

• Minimum 6 month Expereince In Seller Support (International Voice& Chat) In Ecommerce Process?

Mansioni

• Handle customer queries throughemail & chat support for international customers.
• Provide excellent customer service and resolve customer concerns effectively.
• Assist customers with orders, payments, deliveries, returns, and seller-related issues.
• Maintain quality standards and achieve process targets.

Conoscenze

Customer support

Email support

Chat support

International customers

Ecommerce experience

Descrizione del lavoro

Handle customer queries throughemail & chat support for international customers. Provide excellent customer service and resolve customer concerns effectively. Assist customers with orders, payments, deliveries, returns, and seller-related issues.
Maintain quality standards and achieve process targets.

Application Question(s):

• Minimum 6 month Expereince In Seller Support (International Voice& Chat) In Ecommerce Process?

Location:

• Pune, Maharashtra 411014 (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person