International Chat Process - Pune

Transcom; Pune District; On-site; INR 234,000 - 391,000; Full time

Benefits offered by this job

Cab facility

Job summary

Transcom in Pune invites a Customer Support Executive for international chat/email/voice processes. You will handle queries, assist with orders, payments, deliveries, returns, and resolve issues while maintaining service quality.

The role requires excellent verbal and written communication, at least six months in international voice/chat, and a positive attitude. Rotational shifts, 24x7 availability, and cab facilities are provided.

Qualifications

• Excellent verbal and written communication skills.
• Minimum 6 months of experience in International Voice/Chat Process.
• Customer handling skills and a positive attitude.

Responsibilities

• Handle customer queries through international Chat/Email/Voice.
• Provide excellent customer service and resolve customer concerns.
• Assist customers with orders, payments, delivery, returns, and other issues.
• Maintain quality standards and achieve process targets.

Skills

Communication skills

International voice/chat experience

Job description

Customer Support Executive --

International Process (E-commerce Platform)

Position: Customer Support Executive

Location: Pune

Process: International Chat/Email

Job Responsibilities

• Handle customer queries through international Chat/Email/Voice.
• Provide excellent customer service and resolve customer concerns
• Assist customers with orders, payments, delivery, returns, and other issues
• Maintain quality standards and achieve process targets.

Candidate Requirements

• 1) Excellent verbal and written communication skills
• 2) Minimum 6 months of experience in International Voice/Chat Process.
• 3) Customer handling skills and a positive attitude

Salary & Benefits

• CTC: Up to 35,000
• Both sides Cab facility available
• Rotational shifts - 24 X 7
• 5.5 days working

Interview Process

Face to Face

CONTACT

HR Vishal Mali - 8669018889 / [e-mail]