Hiring For International chat process!PUNE

Transcom; Pune District; On-site; INR 200,000 - 320,000; Full time

Job summary

Transcom is hiring for a Customer Support Executive to join an International Chat Process for an E-commerce platform. Located in Pune, you will handle customer queries via international voice and chat, ensure top-notch service, and assist with orders, payments, deliveries, returns, and related issues.

The role requires excellent communication, at least 1 year of international voice/chat experience, and a customer-first attitude. UG/Graduate candidates are welcome to apply.

Qualifications

• Excellent verbal communication skills.
• Minimum 1 year of experience in international voice and chat processes.
• UG or graduate degree may be considered.
• Customer handling skills and a positive attitude.

Responsibilities

• Handle customer queries through international voice calls.
• Provide excellent customer service and resolve customer concerns.
• Assist customers with orders, payments, delivery, returns, and other issues.
• Maintain quality standards and achieve process targets.

Skills

Verbal communication

Customer handling

Positive attitude

Education

UG/Graduate

Job description

Hiring: Customer Support Executive International Chat Process for (E-commerce Platform ) Seller Support

We are looking for enthusiastic and customer-focused professionals to join our team for an International Chat Process supporting a leading E-commerce platform.

Position: Customer Support Executive

Location: Pune

Process: International Chat E-commerce

Job Responsibilities:

• Handle customer queries through international voice calls
• Provide excellent customer service and resolve customer concerns
• Assist customers with orders, payments, delivery, returns, and other issues
• Maintain quality standards and achieve process targets

Candidate Requirements:

• Excellent verbal communication skills
• Minimum 1 Year of experience in International voice and chat Process
• Excellent communication skills may also be considered (UG/Graduate)
• Customer handling skills and a positive attitude