Customer Support Executive – International Chat Process (Non-Voice) | Fresher | Pune

Verified BPO; Pune District; Vor Ort; INR 201.000 - 257.000; Vollzeit

Benefits dieser Stelle

24/7 rotational shifts

Rotational week-offs

Cab facility (subject to process)

Comprehensive training

Career growth opportunities

Zusammenfassung

Verified BPO operates in Kharadi, Pune, seeking Customer Support Executives for an International Chat Process (Non-Voice). Freshers and experienced candidates with good English communication and written skills are encouraged to apply.

You will handle chat queries, resolve issues, and maintain high service standards while following processes and meeting targets, ensuring clear, professional written communication with customers.

Qualifikationen

• Graduate or undergraduate with good English communication.
• Freshers and experienced candidates welcome.
• Good typing speed and accuracy.
• International BPO experience is an advantage.

Aufgaben

• Handle customer queries via chat professionally
• Resolve customer issues efficiently and accurately
• Maintain high service standards and customer satisfaction
• Follow process guidelines and meet performance targets
• Ensure excellent written communication with customers

Kenntnisse

English communication

Written English

Typing speed

International BPO experience

Ausbildung

Graduate

Undergraduate

Jobbeschreibung

We are hiring Customer Support Executives for an International Chat Process (Non-Voice) in Kharadi, Pune. Freshers and experienced candidates, graduates and undergraduates with good English communication and written skills are encouraged to apply.

As a Customer Support Executive, you will:

• Handle customer queries via chat professionally
• Resolve customer issues efficiently and accurately
• Maintain high service standards and customer satisfaction
• Follow process guidelines and meet performance targets
• Ensure excellent written communication with customers

What We Offer:

• Competitive salary: Freshers up to ₹20,000 CTC per month
• Experienced salary based on experience and process
• 24/7 rotational shifts
• Rotational week-offs
• Both-side cab facility (subject to process eligibility)
• Comprehensive training and excellent career growth opportunities

Eligibility Criteria:

• Graduate / Undergraduate
• Freshers and experienced candidates both welcome
• Good English communication and written skills
• Good typing speed and accuracy
• International BPO experience is an advantage
• Immediate joiners preferred