Inside Sales Specialist

Skill Veda; Delhi; On-site; INR 550,000 - 750,000; Full time

Benefits offered by this job

Shuttle service from metro

Meals on the house

Supportive, fast-growing TravelTech

Job summary

Skill Veda is seeking a proactive Pre-Sales Associate in Delhi to engage customers, understand requirements, educate about services, and guide them through initial journey stages. You’ll be the first point of contact, thriving on clear communication and solution-focused discussions.

As part of a fast-growing TravelTech startup, you’ll collaborate with Sales, Marketing, Product, and Operations, while ensuring accurate CRM data and smooth handoffs post-conversion.

Qualifications

• 1+ years of experience in Pre-Sales, Sales, Customer Success, or customer-facing roles.
• Exceptional verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Ability to simplify complex information for customers.
• Experience in a fast-paced startup environment.
• Familiarity with CRM tools is advantageous.
• Willingness to work 6-day work week.

Responsibilities

• Engage with prospective customers through calls, chats, emails, and other channels.
• Understand customer requirements and recommend the most suitable solution.
• Explain products, services, and processes clearly while building trust with customers.
• Follow up with leads and nurture them through the sales journey to conversion.
• Ensure seamless handoff to operations after conversion.
• Capture and maintain accurate customer information in CRM systems.
• Analyze customer interactions to improve lead conversion and customer experience.
• Collaborate with Sales, Marketing, Product, and Operations teams.

Skills

Communication skills

CRM knowledge

Customer focus

Tools

CRM tools

Job description

Compensation: 5.5 LPA(Fixed)+2 LPA(Variable)

Working Days: 6 Days a Week

About the Role:

We're looking for a proactive and customer-focused Pre-Sales Associate who enjoys speaking with customers and helping them make informed decisions. As the first point of contact for prospective customers, you'll understand their requirements, educate them about our services, and guide them throughout the initial stages of their journey.

If you're an excellent communicator who thrives in a fast-paced startup environment and enjoys solving customer problems, we'd love to hear from you.

Why You’ll Love Working Here:

• Shuttle service from the metro for a smoother commute
• Meals on the house
• Supportive, fast-growing, mission-driven TravelTech environment

Key Responsibilities

• Engage with prospective customers through calls, chats, emails, and other communication channels.
• Understand customer requirements and recommend the most suitable solution.
• Explain products, services, and processes clearly while building trust with customers.
• Follow up with leads and nurture them through the sales journey until successful conversion.
• Ensure a seamless handoff to the operations or fulfillment team after conversion.
• Capture and maintain accurate customer information in CRM systems.
• Analyze customer interactions and share insights to improve lead conversion and customer experience.
• Collaborate closely with Sales, Marketing, Product, and Operations teams.

What We're Looking For

• 1+ years of experience in Pre-Sales, Sales, Customer Success, Customer Support, or any customer-facing role.
• Exceptional verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Ability to simplify complex information into easy-to-understand conversations.
• Comfortable working in a high-growth, fast-paced startup environment.
• Familiarity with CRM tools is an added advantage.
• Willingness to work in a 6-day work week.