Presales Executive

Livspace; Bengaluru; On-site; INR 400,000 - 500,000; Full time

Job summary

Livspace is seeking a Presales Executive - Showroom in Bengaluru with 1-2 years of hardcore sales experience. The role involves connecting customers with the right designer, guiding showroom visits, and driving conversions through the experience centers across India as needed.

Candidate will work from the nearest experience center for 4 days a week and may move to other cities according to business needs. Qualification includes Any Graduate with strong communication and convincing skills.

Qualifications

• 1-2 years of hardcore sales experience (preferably EdTech/FinTech)
• Bachelor's degree in Marketing, Business, or related field
• Strong communication and convincing skills
• Disciplined in work and able to meet targets

Responsibilities

• Drive conversions by connecting customers to the right Livspace designer and guiding them through the showroom experience
• Manage inbound and outbound calls to qualify leads and schedule visits to experience centers
• Be the single point of contact for customers, follow up with designers and customers to ensure a seamless experience

Skills

Inbound calls

Outbound calls

Strong communication

Convincing skills

Disciplined work

Education

Bachelor's degree in Marketing/Business

Job description

Experience- 1-2 Years exp. in inbound & outbound calling

Qualification- Any Graduate

Salary -4.00 - 5.00 LPA

We are looking for a talented Presales Executive - Showroom to build connect with the customers, confirm basic details to connect to the right designer and send the customers to our experience centers. The PSE will also facilitate the customer through the funnel and drive conversions while working alongside the interior designers.to other cities across India as per the business requirement.

If you are looking to work in a high paced environment with a highly motivated team of professionals, we would like to meet you.

Driving Conversions

• Building repo with the customers and understanding detailed requirements of their interior needs. The key is to help the consumers get the best interior needs from our high-end designers.
• Becoming the single point of contact for the customer and facilitating the customer with Experience Center Visit, mapping them to the right designers and help them with any issue they face with us until their interior needs are fulfilled.
• Timely follow ups with customers and designers to make sure we as Livspace provide the best customer experience.

Outbound & inbound calls

Customer Focus

• Connect directly or conduct surveys through various tools with customers to receive their feedback on user experience, which helps influence new marketing strategies going forward
• Improve customer experiences by improving business process which ultimately lead to greater customer satisfaction & build awareness company leading to improvement in conversion

EXPERTISE AND QUALIFICATIONS

• Bachelorʼs degree in Marketing, Business, or a related field.
• 2+ years of experience in hardcore sales (Preferably EdTech/FinTech backgrounds)
• Strong communication skills and convincing skills
• Discipline in work and high rigor to meet the targets
• You will have to work from the nearest experience center in your city for 4 days in a week
• There is an expectation to move to other cities across India as per the business requirement.